Quarto casal básico, 1 quarto (Small)
Max. 2 adults
Quarto casal luxo
Max. 2 adults and 2 children
Check-out ends at: 11:00
Brunel University London Kingston Lane - Uxbridge, England - UK - UB8 3PN
Check-out ends at: 11:00
Good staff,nice room but let down A LOT by other things
Reviewed 9 november, 2022
The room was nice but I have to knock off 1 star because the spa was very difficult to book and is NOT guaranteed 1 star the internet was a pain to access - hardest I have ever found to connect to 1 star very very hot - couldn't sleep.
Hotel and spa?? Bit of a stretch…
Reviewed 20 october, 2022
We stayed here for two nights as we wanted somewhere affordable close to friends in Ruislip. It’s an overstatement to call this is a hotel and spa. We didn’t realise it was located within Brunel university campus until we checked the address to get there. Think more student digs and you’ll be more on track. The staff are friendly and helpful. Good that parking is included. The rooms are student-like - tired carpet, queen bed for two isn’t helpful - very small room; tiny dated bathroom. Noisy students right outside so be prepared. Served our purpose as we only slept there but expect to be disappointed if you’re hopeful for a hotel / spa experience!
Stay away on a hot day!
Reviewed 14 august, 2022
First off the rooms were extreme hot. I asked for a fan for the room and they brought a tiny fan. Asked if they had a bigger one like the one my father had in his room and they didn’t. Air Con would make this place wonderful. Customer service from the bartender was AMAZING! Her name was Monica and she was great. There was another new receptionist that was also amazing! The rest of the receptionists were not helpful with any questions or WiFi issues.
A mixed experience
Reviewed 12 august, 2022
This hotel is very conveniently located for Heathrow airport. The staff were friendly and efficient. The rooms were immaculate and we loved having a double bed each!! We had arrived at around 20:30 and were pleased to be told that we could order food up until 21:30. We were really pleased with the good quality and price of the food. However, and sadly, the negative side to our stay was the lack of air con in the rooms and also a very noisy generator type of sound very near to the hotel, which was constant all night!!
No air con in bedrooms
Reviewed 13 july, 2022
Had an overnight stay for graduation in a heatwave, shocked and really annoyed that the bedrooms did not have air con, the bedrooms were like saunas, we had fans but all they did was move hot air around the room. Such a shame as the hotel is really nicely decorated the bar has air con and a nice outside seating area. The bedrooms are also good with two double beds and very nice bathroom. My advice don't stay here is the weather is hot.