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Información de la propiedad
Este cómodo hotel está ubicado en Downtown. Las 98 acogedoras habitaciones son el lugar perfecto donde relajarse al final del día. Doubletree by Hilton Vancouver dispone de conexión a internet por cable e inalámbrica. La recepción está abierta 24 horas. Los espacios comunes son aptos para personas de movilidad reducida. Los huéspedes podrán traer sus mascotas a estas instalaciones. El aparcamiento puede ser útil para aquellos que lleguen en coche. Esta residencia es el lugar perfecto para los huéspedes que viajan por motivos de negocios ya que posee instalaciones para reuniones.
Check-out hasta las: 11:00
Comodidades de la propiedad
Comida / bebidaRestaurante
Instalaciones comerciales / InstalacionesSalas de reuniones
Piscina e instalaciones de bienestarPiscina cubierta
Servicios de recepciónConserje
Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
I don’t want to give a review
Opinión escrita el 15 de octubre de 2021
I was not pleased with our room at all, wasn’t the room that I was told we would be getting. Booked the room for my husband’s 70th birthday and was hoping for him to enjoy the hot tub and it wasn’t working. Neither one of us could sleep because of parking lot light shining into the room
Terrible Experience. Oh and bad customer service!
Opinión escrita el 9 de octubre de 2021
I stay in 80 hotels per year. I have NEVER taken the time to write a review but feel the need to speak. RUN don’t walk away from this location. I unfortunately picked this doubletree to spend 4 nights during a trip to the area. I often read reviews that seem to pick apart petty things. But this place is a dump. After 12 hours of travel and checking in, My first greeting was getting a key to a room that was fully occupied but somebody else! Luckily I didn’t get punched or shot. I returned downstairs and during the 15 minutes it took to find me a new room, I used the downstairs bathroom. The sink was a mess and the auto feed towel dispenser fed 3” per wave. I suspected that this place was run by a penny pincher. (I check the next 2 days and the sink was never cleaned). I went back to the counter and was told I would have to settle for queen as they had no more kings. I said that was fine. The room looked more like a college kid apartment (see pics of the furniture). The next morning I spoke to asst manager Amber. I asked about the condition of the furniture and the backing up shower drain. I had a coworker checking in the next day and wondered if there was a better room for him. She explained that she could put him in a remodeled room. I said thanks. (This turned out to be a lie as apparently none of the rooms were remodeled). I was ok until 2 nights later while I was waiting to pay for a water at the front desk and I over heard a English second language couple asking to change rooms because their room was next to the elevator shaft (see pic of room that basically shared the shaft!). The clerk said it would cost $10 more to move to a quiet room!! I stepped in and said they shouldn’t have to pay more for a different but like-kind room. The clerk pointed at me and told me to “mind my business!!!” I took offense and she said “GO TO YOUR ROOM!” This rep never gave me her name. She also denied that Amber would have ever told me that my coworker would get a remodeled room which forced the admission that no rooms had been remodeled. Oh. Did I mention you have to stand to side of the toilet to pee because the door blocks the ability to stand straight in line? The sink is in the living room, bulbs were burned out, and more. Oh. And the famed Doubletree cookies were always being baked but never seemed to be ready. Soooo this is warning if you are thinking of staying here and an open letter to General Manager DLanz Harris. Do not charge full price for a property that is half baked at best.
Opinión escrita el 24 de septiembre de 2021
We stayed on the first floor. Our room was large and very clean. Love the room layout and large desk. Super convenient location in a nice area. Lots of restaurants around. Front desk agent Alexis was so nice and helpful. I would stay here again!
Opinión escrita el 20 de septiembre de 2021
Currently being renovated! Only one working ice machine and no food or bar service on the weekend. I thought the room layout was nice. A good working area with an L shaped desk. Two TVs. The bed and pillows were comfortable. There was no saggy mattresses in our room. Our greater Alexis was very polite and professional despite the trouble we had getting our room’s AC working. the small refrigerator was super noisy we ended up unplugging it to get a good night sleep
Opinión escrita el 14 de septiembre de 2021
The hotel was undergoing renovations on my. Floor and they started early and worked late. I was NOT told about this when I checked in. Additionally, my room was had the bed made and clean towels only once during the five nights I was there. Again no mention of frequently cleaning at all when I checked in. The one time it was serviced is when I asked for it.