Service animals are allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 1745 reviews
Cruise and stay
We stayed in this hotel for 2 nights before going for a late Autumn cruise. The facilities in hotel are quite basic but clean and staff helpful and friendly . Breakfast was a buffet with plenty of choice . Hotel is handy for bus or train to Venice - we used the bus but were shocked at how many Italians will attempt to cram onto an already full bus causing quite an uncomfortable journey. Apart from that the bus does take you very close to waterbuses in Venice. The hotel can sell you tickets for buses. There is no restaurant in the hotel but there are a couple nearby and a MacDonalds in train station across the road. Not sure of the price as it came as part of a package but must be a lot less expensive compared to Venice itself. So happy to recommend.
Would stay again
We stayed in this hotel on our way to Rome and back. Rooms and bathrooms were good, you can adjust heating in the bathroom. Bed was comfortable. Mini fridge was useful. Breakfast was also good. We had some problems with showers in both rooms. In room 415 faucet handle couldn't stand on and water would stop flowing (we were too tired to report it) and in room 414 shower handset was too heavy for its stand and had to be held in hand (compensated with free parking for the inconvenience). The soundproofing could also be better, we could hear other guests, but in the end, we slept well.
Thanks God for that kind of staff. I travel around the world but i never met a staff so friendly and focused on the problems of tourists. The hotel, the breakfast were also the best! The juice and the biscuits from the reception were like a blessing every minute
One-night stay was fantastically practical
I recently stayed at this hotel with my wife for one night to explore Venice. Upon arrival we were greeted enthusiastically by Riccardo and given an upgrade to room 119, which was clean, modern and functional, had a comfortable bed, great water pressure for the shower head and good quality wi-fi. In addition to the room upgrade we also received complimentary breakfast (courtesy of Best Western Diamond Select status) downstairs at the hotel's restaurant and were delighted with the choice of food and drinks provided. For those looking for food outside, there are cafes, fast-food, restaurant and shops within close proximity. The property's location in Mestre was also spectacular, providing easy access to Venice Marco Polo Airport (direct ATVO bus stop across the road, takes 20 min and costs 8 Euros per person), as well as easy access to Venice St. Lucia station (train departs from Mestre Station across the road every 15-20 min, the journey takes 10 min and costs 1.35 Euro per person one-way. For the budget-oriented travellers travelling around using Flixbus, the Venice Mestre Bus Stop was also across the road from the hotel. All in all, not only would we recommend the property, but would also book a future stay with our eyes closed, should we ever visit Venice again.
Excellent hotel close to Mestre train station
Excellent location, close to the Mestre train station. Very friendly and helpful staff - both in the reception as well as morning breakfast area. Nice room but the shower enclosure was a tad bit small. Breakfast was nice.