Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 255 reviews
Golf course they booked for me didn't have power riding carts, that is a must for me, they should have let me know upon arrival,had to cancel my tee time upon arrival at the golf course, I was very disappointed, also we wasn't informed you have to make reservations for dinner at he hotel restaurant, that should have been briefed to us upon arrival, almost missed dinner our first night and once we did get a table it seemed we were completely ignored, they would converse and pour other guest wine and water, I had to get out of my chair and walk around the table to pour my wife and I wine and water, getting our dinner also took forever, about an hour, I think this was done because we didn't have a reservation.
Very good and clean with a special feature!!!
I had just one night here during a business trip with my wife. The hotel is located in a beautiful area on top of the hill with a view to the Lago di Garda. The room was very clean. I appreciated a lot the special cover for the TV Remote control. This is my first time I have seen such special feature! There is a spectacular restaurant with the view to the lake. We had a excellent dinner, as Italians, we can say that and suggest to try it! Same for the Breakfast!
Perfect stay at Lago di Garda
We have been staying in Hotel Madrigale for a week in late July / beginning of August 2020. We had rented a Dolce Vita appartment with lake view. I must say, for numerous reasons this was a perfect stay. Starting with the accomodadtion. The Dolce Vita Appartments are brand new and have a really nice, well thought through design. They are spacious, calm and offer big balconies towards Lago di Gardo. The hotel itself, the restaurant and the amenities were great as well. Especially the two pools with scenic view over the lake we enjoyed a lot. There was always enough space for us (family of 4) to enjoy it. Food was great as well (we had breakfast included and dined in the restaurant once). Most noteworthy is how professionally, yet friendly and non-intrusive, the hotel has implemented the saftey measures required by Covid19. The breafast buffet turned into a serviced buffet with great service, the were desinfectant dispensers averywhere, the staff was either behind glass (reception) or wearing masks consistently. During the hot period not an easy task to do, therefore I have even more respect. Especially since in many restaurants we dined out near the Lake during our stay, the staff was adhering the Covid measures rather reluctantly in quite some places. We have enjoyed our stay a lot and already recommended the hotel to friends.
Great staff and very professional, nice location and good food, spotlessly clean rooms and common areas, if we had any problems it was trying to get a bed by the pool in the afternoons after returning from a day’s sightseeing
Bad overshadowed the good unfortunately
Receptionists and bar staff were lovely and helpful. Stayed in the apartments which were I'll equipped, uncomfortable beds and miserable looking. Restaurant had extortionate prices for only enough food to fill a mouse and food quality was poor. Also restaurant staff were rude and should take some lessons from the kind reception/bar staff upstairs. Be aware of hidden costs, €10 per person when asked for a clean towel, service charges on food on top of the ridiculous prices you already pay etc... Overall, hotel itself is nice looking, lovely pools and 30 minute walk (all down a very steep hill) into Garda town. But please dont get the apartments and don't eat here. I don't know about the hotel rooms, maybe they're nicer I hope. Also, lovely taxi man charged €10 into town as the hill can be too intense to walk after a long day, I cant remember his name but his number is; +393294250319