A very pleasant surprise
Reviewed 20 September, 2021
I stayed at this hotel from 18 to 20 September, 2021.
I had booked kind of last minute, the price was good, the location ideal - near the train station. But the combination of low price and the two-star rating made me think I'd be lucky if I got clean sheets.
I couldn't have been more wrong.
The rooms are clean and tastefully furnished and decorated. The staff are kind and efficient, the position ideal.
I didn't try the breakfast but the breakfast room is spacious and clean, and there appear to be good options.
Why it is only a two-star is a mistery; it shoudl have three, at the very least.
I would return and I'd glady recommend it.
Grazie, Hotel Villa Rosa!
Comfortable, clean and perfectly located
Reviewed 2 March, 2020
Great location; just off the grand canal and main "high street" of Venice. Near bus and train stations so not too far to walk with heavy suitcases either. The hotel was comfortable, quiet and clean. The breakfast was standard continental fayre with some variety- with excellent coffee. Hotel staff very friendly and we got exactly what we wanted in terms of a good value, perfectly located "basecamp" for our trip.
Highly recommend the pizza/gelato place on the corner before you turn down the street for easy, cheap but good pizza.
All my single ladies... do not stay in this hotel!!! What a nightmare :(
Reviewed 11 December, 2019
I had the chance to visit Venice and stayed for 2 nights because of a business trip and my travel agency (back in Mexico) booked me this hotel because it was just a few minutes walking distance from the train station. The pictures posted on their website are not accurate at all, perhaps they placed me on the old rooms but for me, the whole hotel looks old (I thought it was like that because it was the style of the city). The hair dryier its too old and the shower gets clog and the room smells. I spend the day outside and when I came back at night I asked the recepcionist if he could change my room because it was super ugly and aged. He apologized and told me they were all booked but he offered me a drink instead. He told me that I could take for free anything I wanted from the fridge. I thank him but said no as I headed to my room. He walked after me and grabbed and kissed my hand and told me: "ma'am please consider to have a drink with me, you are alone, i am alone.. think about it" and I was like "no thanks, arent you working?" he just replied "shhh"... I decided to go to my room and as i walked to my room he just yelled "think about it" and I shut my door. At 10 pm I went to the reception and asked for the name of a restaurant that the dayshift recepcionist suggested me: he replied with his hindu accent "you know ma'am? if you wait for me, i can take you dinner" . I just replied "arent you working on the night shift?" he shoosh me again.. "shhhh dont tell". I told him "you know, forget dinner i will go back to my room to make some phone calls and then go to sleep"... he walked and told me: "think about it ma am"... I replied "can I ask you something? how old are you?" "i am 35... i might look young but im full experienced, you ll see"... as soon as I heard that reply I turned around, went back to my room cursing in spanish. At 11 or so "someone" knocked my door. I had to open it since the door was too old and didnt have any peephole... nobody was there. So i decided to block my door with the nightstand... At 2:38 am someone knocked my door again... and I didnt open my door. Honestly I was worried by this point but 10 minutes after someone knocked my door the power (electricity) went off, just in my room! I saw through the gap of the door and there was light in the whole building... so i decided to go to the reception and this guy turned the power switch on again. He told me "someone turned this off". I thanked him and he went after me again and insisted "do you want to drink with me?" i said no again and shut my door. I didnt want to be rude at him because i was alone and thinking he might have the keys of all our rooms... so I couldnt sleep at all that night. Next day I reported this to the manager and she was so embarassed and apologize to me (she said "so sorry I feel so bad I wanna call my mom, I dont know what to do"), I told her that I only reported the issue because I wanted her to talk to him not to cross the line with ladies that travel alone, and I also explained that... far of being flattering it is frightening instead. When I did the checkout she told me she called him and he claimed that "he was just trying to be extra nice". Now her attitude was kinda hesitant towards me "he has been working for us for 5 years and nobody reported a situation like this" she replied. So I left and told her that I already write a complaint to my travel agency and that I would post a review on this website. Perhaps I had bad luck, perhaps he was kinda desperate but I do not recommend this hotel, at all.
Reviewed 10 November, 2019
We have stayed at this hotel a number of times and can assure readers that the rooms are very clean, the breakfast varied and delicious, and the location perfect. The hotel is only a few blocks from the train station, down a walkway from the main thoroughfare and very quiet. It is easy walking to the water ferries and to a number of affordable restaurants. What is most memorable is the kindness of staff. Our debit card would not work, and rather than brush our problem off, the staff member at the desk phoned our bank in America and put us in direct contact with an officer. It turned out that because of security our card (and probably many others) would only work through the debit machines connected to banks - much less expensive than private machines. We wanted to treat the hotel's staff member to lunch, which she refused.
Friendly hotel in ideal location
Reviewed 5 October, 2019
We enjoyed 7 days' B&B at the Villa Rosa as part of a Jet2 City Break. The hotel makes a great base for an active holiday. It's an easy walk for people arriving by bus or train, and is tucked away in a mercifully quiet area. We'd bought 7-day tickets for the ACTV water-buses, and the hotel's location gave us the choice of services from Ferrovia on the Grand Canal, or the smaller, less busy boats from Guglie or Crea on the Cannaregio Canal. For dinner we tried out several of the traditional restaurants two minutes away on the Cannaregio Canal.
Our room initially looked rather quaint, but had a balcony, a brand-new air-conditioning unit, a large comfortable bed and a decent shower. It was, however, at the top of a lot of stairs! The buffet breakfast was quite generous, with a good range of choices, including freshly-made fruit salad, yogurt, a couple of hot dishes (usually scrambled egg and bacon or sausage), rolls, cold ham and cheese, and tarts/cakes.
The staff were delightful: friendly, cheerful and efficient. All in all, bearing in mind that it's only a two-star hotel, the Villa Rosa exceeded our expectations, and we'd happily stay there again.