Unclean, unfriendly stay
Reviewed 13 September, 2021
Our hotel room was unclean with a used q tip on the floor and a sticky wall. There was no temperature control working within the room. Staff was unwelcoming and unfriendly throughout our stay. The location was great though, right on the harbour.
Days inn for the Win!
Reviewed 1 September, 2021
Awesome location and amazing staff! Pool and hot tub! The attached pub and liquor store! The happy hour has great appies! Location is great to walk to downtown or fisherwoman’s warf! Book your stay you won’t regret it!
Reviewed 29 August, 2021
Awesome location! We didn’t have much interaction but staff seemed pleasant. Those are the only things going for this hotel. I’ve heard they are in the process of upgrading but we didn’t benefit from this. Hard springy beds, dirty, tiny bathroom you can barely move in, and noisy from downstairs. If a peaceful comfortable sleep is important to you, do not stay here.
Reviewed 29 August, 2021
No ventilation. No parking - I had to park out on the street. My room was 34 degrees and dirty. I was charged $330 per night and was told, "it is what it is." and if I wanted to check out I could but 'good luck finding any rooms in the city"
Worst hotel experience ever.
Never. Ever. Again
Reviewed 18 August, 2021
One star because of location - right across from the harbour and next to Parliament, close to museum... cannot beat the location + free parking.
However, after that, the good ends.
We got in after four hours of driving from Tofino, went upstairs and my husband had to use the bathroom, to his surprise there was poo, pee and a pubic hair on the toilet so not touched! We called the housekeeping and she came and cleaned it. A bit later we were looking around and noticed mold in the shower, dust everywhere, kitchen filthy, mirrored doors not cleaned...so my husband went to reception and asked for cleaners and then we spent half hour cleaning our hotel room, not how i wanted to spend my ONE day in Victoria and my final day of my vacation. At some point my husband asked me if I opened the bathroom soap, I said no, I assumed he had, he said no, my daughter said she didn't, so they didn't change the bathroom soap bar between clients which, especially in covid, is kinda gross.
Even the halls were neglected interms of cleanliness. We actually walked around Victoria trying to see if another hotel had a room free for the night but they were all booked (we were concened if they had put new sheets on the bed if everything else wasn't touched!)
Its unfortunate cause like I mentioned, location is great, not sure if staff laid off in covid times or what it is but definietly need to up the cleaning game!