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Opinión escrita el 21 de Julio de 2017
La habitación excelente, rentamos lo que se llama una suite pues tiene dos habitaciones, en una de ellas una cama queen y en la otra dos camas de igual tamaño, los colchones sumamente confortables y permiten un descanso sensacional!, me gusta. Los colchones rígidos debo aclarar.
Las instalaciones en general en buen estado! Me habría gustado decir en excelente estado pero no es así, requieren un poco de mantenimiento, creo que valdría la pena dárselo!
El desayuno bufete comprende cereal con leche, huevo, hamburguesas o carne, café, jugó, pan integral o blanco y pan de dulce, ósea que puede decirse que está muy completo! Ah casi olvido los waffles!!!
Por lo que respecta a la alberca hoy vi que se estaba empleando es pequeña pero ideal para los niños, el ares deportiva solo cuenta con una elíptica una caminadora y una bicicleta estática, suficiente para quien quiere ejercitarse un poco!!!!
En términos generales, buen servicio por el costo!
Opinión escrita el 20 de Julio de 2020
DO NOT BOOK THIS HOTEL! I booked a non-smoking room and the room smelled heavily of smoke. When asked to switch rooms, I was told they had none so I checked out and they are still charging me the full amount for 6 nights even though I spent 0 nights in the hotel. The manager stated the room had been recently renovated with new carpet but there were stains and dirt all over the carpet. The room was disgusting and the manager was completely unwilling to help yet was happy to steal all my money.
Opinión escrita el 3 de Junio de 2020
Words cannot describe the horror my family and I experienced at this hotel. Its dirty, smells like cigarettes, the air conditioner was broken and it was over 100 degrees, the 3rd and 4th floor are under major construction while guests are staying on the floors. The staff, especially Michelle who would not give me her last name, who stated she was the property manager is so very rude to her guests, while belittling and condescending to guests . I've stayed in so many hotels across the country and never ever have I experienced this type of behavior from managment. She also claims there is no one who supervises her, therefore did not have to give me her last name, or corporates phone number. Such a disgrace.
Just needed a place to sleep while working in town.
Opinión escrita el 11 de Marzo de 2020
Looks fine from the outside. Multiple signs in the lobby and reception area instructing guests how to act civilized and be courteous were a big warning that this may have been a mistake. The fourth floor carpet was destroyed and filthy, like others have stated the place has multiple bad smells. The room had broken lights which were not fixed when brought to the management's attention. Lastly, the cliental is scary and as low class as I have ever stayed with, Motel 6 is a Ritz Carleton compared to this place.
Opinión escrita el 25 de Decembre de 2019
Beware; this hotel has many visible blemishes in the rooms, it smells like marijuana throughout, and if you book this hotel through a third party you will not be able to cancel it. I booked for 4 nights. Upon arrival and check in we were both asked for IDs and told if we had guests over 18 they would have to show IDs also, and if we failed to comply in any way we would be immediately asked to leave. They proceeded to explain that this was an extended stay hotel and people lived there. I don't know if they have had problems with theft in the past or something, but this was a very non-welcoming invitation. An honest person would be likely to be turned away by this sort of treatment, and a crooked one would probably consider it a challenge. I was wondering at that point what kind of place this was, and what I had just got my family into.
Well, as we walked through the hall to the two bedroom suite that we booked we couldn't help but notice the marks on doors, floors and walls, as the marajuana fragrances became stronger. Upon entry to room 101, we noticed a poorly maintained room with quite an odd arrangement. The living room had a sink in it and the red couch was full of dirt stains and looked filthy, the smoke alarm was missing in the living room, there was just a mount and wires hanging where it should have been. The one and only bathroom attached to the living room was spacious, but lacking a sink, since apparently the one in the living room is multi-purpose. The beds may have been ok, we didn't lay in them, the bedding was definitely showing some signs of wear though. The bottom line is that the room was awkward, poorly maintained, and dirty.
The marijuana smell was a deal breaker for my wife, and since they did not have another similar room available for the night to see if we would endure and decided to stay, we booked another hotel, even though we were told we could not be refunded for that night or any of the four nights we had booked through a third party. I could not have imagined booking a two bedroom suite would have been such a disappointing experience.
I was polite to the staff and since they would not let us cancel the reservation, I came back the next day to see what better two bedroom suite they had available in case it might be tolerable. I was shown another room that was mostly more of the same. The layout was not quite as awkward, though the sink for the bathroom was still outside in the living room. However, this room also still had a quite noticeable marajuana aroma, suffered from marks and discoloration on walls and ceilings, etc. we decided to forfeit the full amount of staying four nights due to their non-refundable or cancellable policies (it's a good thing I hadn't booked an even longer stay).
In conclusion, do not book here unless your idea of home away from home is a stained, poorly maintained, awkwardly arranged suite that smells strongly of marijuana, where your guests will be treated like criminals that must show ID to visit. Most likely you would not want your guests to see the place anyway should you choose to endure it, so I guess that is at least one less negative thing to consider.