Holiday Inn & Suites Virginia Beach North Beach, an IHG Hotel

With a stay at Holiday Inn & Suites Virginia Beach North Beach, an IHG Hotel in Virginia Beach (Northeast Virginia Beach), you'll be steps from Pacific Avenue and 4 minutes by foot from Virginia Beach Boardwalk. This beach hotel is 0.6 mi (0.9 km) from Neptune Statue and 10.9 mi (17.5 km) from Virg...

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OpenWeather

3

Quarto standard, 2 camas Queen, VIsta para a piscina

Max. 4 adults and 3 children

7

Quarto standard, 2 camas Queen, Acessível (Accessible Tub)

Max. 4 adults and 3 children

2

Quarto standard

Max. 2 adults and 1 child

6

Quarto standard, 2 camas Queen, Sacada

Max. 4 adults and 3 children

3

Suíte, 1 quarto, Acessível (Roll-In Shower)

Max. 4 adults and 3 children

6

Suíte, 1 quarto

Max. 6 adults and 5 children

6

Quarto standard, 1 cama King, Acessível (Roll-In Shower)

Max. 2 adults and 1 child

7

Quarto standard, 1 cama King, Acessível (Accessible Tub)

Max. 2 adults and 1 child

6

Quarto standard, 1 cama King, VIsta para a piscina

Max. 2 adults and 1 child

7

Suíte, Várias camas, De frente para o mar

Max. 6 adults and 5 children

5

Suíte, 1 quarto

Max. 4 adults and 3 children

9

Quarto standard, 1 cama King com sofá-cama

Max. 4 adults and 3 children

7

Quarto standard, 2 camas Queen, De frente para o mar

Max. 4 adults and 3 children

Property Info

Check-in starts at: 16:00

Check-out ends at: 11:00

With a stay at Holiday Inn & Suites Virginia Beach North Beach, an IHG Hotel in Virginia Beach (Northeast Virginia Beach), you'll be steps from Pacific Avenue and 4 minutes by foot from Virginia Beach Boardwalk. This beach hotel is 0.6 mi (0.9 km) from Neptune Statue and 10.9 mi (17.5 km) from Virginia Beach Town Center.Make yourself at home in one of the 238 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms ...

3900 Atlantic Avenue - Virginia Beach, Virginia - U.S - 23451

Property Amenities

Check-in starts at: 16:00

Check-out ends at: 11:00

Guest rating

TripAdvisor

Travelers rating
  • Excellent

    659

  • Very Good

    411

  • Good

    146

  • Reasonable

    83

  • Bad

    60

Travelers profile
  • Business

    87

  • Couples

    184

  • Solo travel

    20

  • Family

    839

  • Friends getaway

    72

Scores Summary
  • Cleanliness

  • Location

  • Rooms

  • Service

  • Sleep Quality

  • Value

Unwelcoming and unfriendly

Reviewed 14 november, 2022

Travelled with my spouse and elderly father. In our experience, this hotel lived up to the poor reviews. Called ahead to request that one of the 2 rooms we had booked have an accessible bathroom, for my 90-year-old father, and that the 2 rooms should be close together. I was assured that this would be the case. However, when I checked in, the lady at the front desk dismissively told me, with no apology, that no accessible rooms were available and that we had been assigned to two regular rooms and that couldn't be changed as they were 'fully booked'. She continued to insist that she couldn't help even after I told her repeatedly that I had called ahead and been assured that the room choices would be honoured. Eventually, after I refused to give in and repeatedly indicated my elderly father standing nearby with his cane, she miraculously found an accessible room and another room next to that one, as I had originally requested. Again, absolutely no apology; in fact, she seemed irritated and put out, as though she was doing us a favour we didn't deserve. The next morning, as an IHG member (though this hadn't been acknowledged at any point), I requested late checkout, but was told bluntly by the front desk attendant and then by the manager that this wouldn't be possible as late checkout was on a first come, first serve basis. At checkout, I wasn't even asked the routine question about how our stay had been; they seemed not to care a bit. Only the breakfast attendant was professional and friendly. All others unwelcoming and borderline rude. Not sure if we just didn't fit the demographics of their usual guests (we looked different from everyone except one of the cleaning staff), but would never stay here again, and was left with a negative impression of Virginia Beach, this being our first visit to the area.

Lise W

Poor customer service

Reviewed 5 november, 2022

I made a reservation 4 months prior to my stay, called the Tuesday before my Friday arrival to confirm; I arrive to the hotel from Texas to be told my reservation had been canceled that day. Confused, I asked for a manager and was told he was unavailable as he goes wondering from time to time and not sure when he will return….Oh and by the way can you move out of the way as I have another guest to attend to.? The staff member made no attempt to help or correct the situation and did not want to be bothered. I called Expedia who I made the reservation through who confirmed I in fact did have a reservation. This took over an hour and a half as they had to locate the manager. I opted not to stay at this property due to this incredibly frustrating process and lack of customer service. Holiday Inn will no longer be a hotel I would recommend or plan to stay at anymore.

accounted_4

Believe all poor reviews

Reviewed 25 september, 2022

Had been in contact with property manager before stay who was nice until had complaints once at hotel. Left messages but no response given. Very frustrated was informed lazy river closed but indoor pool still opened but upon check in found no indoor pool because closed for repairs. Outdoor pool was open but not heated and filthy with sand and tons of leaves at bottom. We picked hotel for a multigenerational family celebration. Should have seen major problem with hotel when front staff appeared overwhelmed and had more than 1 page of complaints they were trying to fix. Reception staff and maintenance very nice and constantly apologizing which they shouldn't have to be. Hotel extremely poor conditions, broken railings, doors, filthy floors, mold on walls and ceilings, rust on bathroom doors and mold under sink on floor, cement not around all poles for railings on balcony. Paint bubbled and coming off of walls in one room. I can't say enough about condition of filthy stained floors. Dust all over rooms and furniture is filthy and stained as well. You know issues when even lamp shades are dirty. Floors just as filthy in elevators and hallways. Garbage in one sofa sleeper, food stained desk. Changed rooms several times since maintenance couldn't fix everything, such as one door to balcony couldn't close, electric outlet hanging out of wall (needed more time to fix) one room was never cleaned-garbage all over rooms and beds unmade.So it wasn't just 1 or 2 poor conditioned rooms at this hotel. Then second day a guest walked into my parents room and said oh the staff must have given them wrong key. Breakfast very expensive, staff supposed to bring drinks to table but 3 waitresses talking to each other and not one came to our table, I had to constantly go to them to place order for juice and coffee. Then when ready to leave staff was attentive. Found out was overcharged by one person for breakfast- my mistake for not checking bill but that shows honesty of employee. Writing review to save others from having a bad experience. Pictures taken from sitting on bed and then standing on balcony so didn't have to go far to show just some of the filthy and desperately poor conditions.

cassandrah720

Nice Place and Staff and Clean But Is Outdated

Reviewed 6 september, 2022

We stayed during the Summer at this Hotel for a mini Summer getaway, and was looking for a Hotel that is with a Resort Style set of Amenities. We were given room 216, a standard two Queen Bed Room Type, with a Mini Refrigerator and Mini Microwave, and a Balcony that was not Ocean Front but faced an outdoor Pool and a side view of the Beach. The Hotel was clean and the staff were friendly throughout, and the Hotel has a lot of nice amenities: A couple of outdoor Pools, and an indoor Lazy River Pool, and a room as a movie Theater, and a Child Center Room for Babysitting. The Hotel has a couple of Restaurants on the property, but there is no complimentary Breakfast, however, they have a place that they serve a Buffet Breakfast for a Fee in one of their big conference banquet rooms. We tried the Breakfast Buffet during our stay but we were not pleased with the taste and quality of the Food nor the taste of the Juices and beverages, There is also no complimentary Coffee and Tea at this Hotel. The prices of the Foods in the Restaurants on the property are expensive for what you get in our opinion, and the Food is not that delicious, but is just okay. The Hotel is in a good location on the Beach, and although they offer some nice amenities, but the decoration really could use a make over to become much more modern and updated decoration, but despite the outdated look and feel, we enjoyed our stay, and the Hotel is in a convenient location to get to other shops and food and public Trolley Bus Transportation if needed, it's all right there next to this Hotel. Parking unfortunately is across the street from the Hotel, so you have to load and unload and then park across the street in their Garage spaces, which is complimentary parking for Guests. The Bathroom Shower was great in our Room, nice hot water and really good water pressure that truly can wash away any little bit of Sand that you might not have gotten completely off of yourself. The Bathroom Door in our Bathroom was strange, because it was a heavy metal double door, something that we have never seen before for a Bathroom Door.

DeoniaNeveu

TERRIBLE PROPERTY SUPER FILTHY SUPER DIRTY EXTREMELY POORLY MAINTAINED JUST TERRIBLE ALL AROUND

Reviewed 6 september, 2022

This hotel is absolutely terrible! While they charge 200.00 bucks a night compared to the neighbor at 299.00, you get what you pay for. Rooms are extremely dirty, soiled and wet carpets, dusty dirty rooms, mold in the shower, rust everywhere, and they do not clean, and openly do not clean and use every excuse to not clean or vacuum. They buffet has flies flying around and just dirty tables that are sticky and just a mess. However, when a private investment company, in this case, Aqua Investments, buys a property, they want one thing only, maximize profit, and spend little to nothing, and this hotel is what you get. 3rd party cleaning people who do not care, do not clean and nobody checks their work. They do not vacuum any rooms and do not respond to cleaning requests. They do not clean the hallways at all, the elevators are disastrously filthy, stinky, walls are filthy. The pool, indoor, smells like pure chlorine, this is dangerous. The pool area has mold and mildew everywhere, nobody cleans, the outdoor pool is full of dead insects and dirt, nobody cleans! DO NOT STAY HERE, IT IS NOT WORTH THE CHEAP ROOM! TERRIBLE HOTEL

Quesolover2022