Residence Inn Waco

We stayed at the Residence in for a week in March 2020. We picked this hotel due to its close location to Magnolia Market. At check in the staff were awesome and even accommodated us showing up very early. Our room was a one bedroom suite which was perfect for our small family. The kitchen enabled us to buy groceries and the separate bedroom allowed us to put the toddler to bed while we relaxed. We enjoyed the pool and outdoor area as well. The breakfasts were standard with fresh fruit and yogurt. The nice bonus was the complimentary meals at supper time. The lady who cooks these meals did an awesome job and we found we did not need to worry about supper on most nights. Her lasagna and chicken spaghetti were my favorites. Also the complimentary beer and cheese cake were awesome. During our stay here I found the staff to be extremely friendly and willing to help out any way they could. The hotel is a bit dated but it was clean, the beds were comfortable and the kitchen was handy. I would return to this hotel if staying in Waco.

Agree that the staff is very friendly and helpful! It is a customer focused hotel, which is A true treat. Terry at the front desk made us feel so welcome and valued. What a perfect person to have as the first impression. Yes, the hotel is ready for an update but it is clean, safe and management is planning an update in the Spring. The railroad tracks are close but all hotels within walking distance to the Silos have the same issue. We did not hear any trains late at night or early morning. We recommend this hotel based on their exemplary focus on the customer.

This property felt like it was forty years old. Needs fresh paint, tile dirty and cracked, just not up to par. I would be embarrassed to own this. It is as if they simply do not care. The elevator on the first floor light does not work. Has no one noticed? The staff are nice and friendly but one wonders how they tolerate such sloth. It must be the leadership and shame on you. My wife and I can stay where we please. This, in the future, will not be one of our choices. I was a nuclear security inspector for the Defense Nuclear Agency. I would have put all the leaders in the prison at Ft. Leavenworth. Shame on you. This property location is a gem. Care for it, idiots. .

This hotel has been perfectly adequate for our stay as we often prefer an in room kitchenette. Pillows are really nice, which is high on my list! The hotel is clean (although dated) and service is friendly. The location is well suited for a visit to the Silos. The biggest drawbacks are the overnight noise and exterior lighting. Train tracks go right next to the hotel and blow their horns loudly several times through the night. You can also hear every flush in the suites around you. In our third floor room, the exterior flood lights were so intense that even the blackout shades don’t fully block them.

We stayed here one night in a one bedroom suite. First, the staff should be commended for how friendly and helpful they were. They are the star here. The furniture in our room, also good. The hard product needs some work and it's clearly tired. I will never understand putting bathroom vanities in the bedroom. Hotels that do this likely lose a star right off the bat. I get up earlier than my wife and this make things difficult. Also, in a small living room they took up 1/3 of it with the massive desk-- it must have been 4 ft deep and 7 ft long. The room seemed tired. There's clearly been some deferred maintenance or unwillingness to replace things over the years. Some examples: the shower curtain was hung wrong, so I rehung it, but on rusty hooks-- yuck. The door between the bedroom and living room was hard to close because part of the lock was missing. The outlet next to the bed did not work at all. Regardless of that, it's a fine place. We would stay there again. It's not our top choice but it served its purpose fine.