Service animals are allowed.
Values realeated to administratives fees are already included at the moment of purchase at the HURB website.Local fees, services fees and resort fees may not be included and should be paid directly to the hotel.
Based on 1804 reviews
Very helpful staff!
The staff were always pleasant and approachable. Even though the hotel is right on the highway, there was basically no outside noise. However, I do wear earplugs. We declined housekeeping daily, but there were housekeepers on the floor to acquire extra toiletries from without any trouble. Even at 11:30 at night, there was someone available to bring us blankets. Great stay!
One night at Hyatt Place
Excellent hotel, very clean and comfortable bed. Great breakfast and pleasant helpful staff. Great location to visit the capital and surrounding buildings. Easy access from Regan National. We were offered a free breakfast for signing up as a member. We had trouble working the TV control, but that was us, not the hotels problem.
I really enjoyed my stay at the Hyatt Place Washington DC/National Mall. I loved my room, the view, the breakfast and the gym! The staff was very professional and friendly as well. The location was great and I should have booked my entire stay at the Hyatt instead of staying part of my recent DC trip at another hotel. The service and amenities by far surpassed the other hotel I stayed in during my travels to DC. Thank you Hyatt Place staff for an excellent experience!
Everything was great including early check in, staff friendliness, cleaniness of hotel and room, and full breakfast bar (hot meal). The only thing I was concerned about was there were no vending machines for soda/water on the room floors, however u can go down to lobby and purchase from restaurant area.
This is a nice hotel . Front desk is very friendly they let us check in really early which helped since our flight got into the city at 10 am . Rooms are spacious , updated and bathroom is good size with all the amenities . Menu and small restaurant on site helps when you are coming in from sightseeing all day and are tired and just want to relax . Breakfast was ok waffles were a little hard but not a big deal . Room is quiet for the most part except our room was right across from the fitness center and every morning at 6:30 am someone was in there slamming weights down , which sounded like it was coming thru our room wall . Really nothing to be done about this except move rooms which we did not want to do as it was our last night by the time we figured out where sound was actually coming from . Would recommend this hotel and would stay again . Just not across from gym .