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Was beyond frustrated and disgusted by the state of our room.
Opinión escrita el 13 de Julio de 2021
I booked a single queen room on booking.com. My reservation said it would have air conditioning and not be a poolside room. When we arrived, we were thrown into a double Queen room poolside that absolutely stunk of cigarette smoke (even though it was “smoke free”.) I asked for a new room, which we were given. Our room was the filthiest hotel room I’ve ever seen. After a long 3 days of driving across Canada I decided I would just deal with it for one night. But as the night went on I kept finding hair and stains everywhere. When we crawled into bed, we realized our room didn’t even have an air conditioner. I will say the staff seemed friendly but I would never stay in this place again, and I will likely never book a stay at a Travelodge again after this experience. How can a room in this state be acceptable?
If you like dirty rooms you'll love it here.
Opinión escrita el 16 de Marzo de 2021
My husband decided to surprise me for my birthday at a stay here. I wouldn't recommend staying here. It was dirty. We tried to make the best of the situation, by staying and not letting it ruin the evening. There was stains on the sheets, and pillow cases. There was hair soooo much hair, hair on the sheets, pillowcases, comforter, everywhere.... I just don't get it, I could maybe get past one but so many types and color of hairs. There was stains on the carpet which thankfully was a dark color, cause on the stains looked like blood.
The thing that made us decide to leave after a couple hours was the noise! The neighbours were so loud which im sure they were just talking in there room. You could hear loud talking, music there jaccuzi running.
We went to the the front desk to tell them our concerns, and let them know we wanted a partial refund, as we knew we were in the room but it seemed fair. The man working that night said ok, and we thought it was the end of the horrible hotel stay, but no they charged the full price to the room.
I waited to make this review to give them opportunity to make it right my husband called to talk to the manager who told him no refund as we sat in the bed didn't even pull down the covers, and used the jaccuzi.
I wouldn't recommend a stay here there are way better hotels to support for a staycation that would appreciate the buisness.
Opinión escrita el 9 de Marzo de 2021
I love it here, feels like home! Staff are awesome and accommodating. Very clean. Can't say enough good things about it. The pool when allowed to open is great. Weight room is great. There is bowling if you want to try. (I never had a chance due to my medical constraints). Restaurant has good food and prices are reasonable. Their beds and pillows are actually good quality and comfortable. I always have a good sleep when I stay here.
Nice place with all amenities, great for families.
Opinión escrita el 4 de Febrero de 2021
We go as a family , approx 15 of us and we stay for a night. The staff are great and the pool. hot tub are clean and warm. Price is right as well for a poolside room. Food is good as well a bit pricey but good.
Do not stay
Opinión escrita el 31 de Julio de 2020
Room was terrible. Immediate bad smell hits you upon opening the door to your room. No elevators, which they don't tell you, so keep that in mind if you're on the second floor and have heavy luggage. Our room was not clean.. there was someone's head and pubic hair left in the shower. Unknown brown stains on wall. Do not recommend.