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Opinión escrita el 27 de Julio de 2021
We arrived at Clementines too early for check in but we were able to leave our car. Before we left to explore York, we took a look at the walled garden, where we met a very friendly member of the team. After a brief chat he took us to reception and checked which room we had been allocated too. He then along with the receptionist upgraded us to a superior room for free. When we returned later we found ourselves in the beautiful Matchmakers room. It was stunning and felt like we had stepped back in time. It came well equipped with iron/ironing board, hairdryer, coffee maker, wine glasses and we were given a flask with fresh milk. We loved the whole style and decor of the hotel. The staff were very welcoming and efficient.
Breakfast menu was excellent, you pre order the night before and select a time slot. I know some people don't like ordering the night before but in my opinion it gives the kitchen a heads up for a smooth service and of course saves wastage.
All in all we had a fabulous 2 nights at Clementines before travelling to Whitby for 2 more nights. On our return we stopped to collect our son who had treated himself to a night at Clementines. He was equally well looked after.
Thank you to the staff and management for looking after us so well.
See you next time we are in York.
Cool, quirky, friendly and fun.
Opinión escrita el 26 de Julio de 2021
We booked a night for a quick city break, back when it was called Marmadukes. By the time we arrived, it had been refurbished and rebranded.
How lucky were we?! It’s been really well done. Awesome and quirky decor. There’s probably more helpful ways to describe it, but it was just, cool!
The staff were super friendly and helpful, and we would definitely recommend the place to anyone looking for somewhere to stay for a city break, but wanting to stay 10 mins walk outside of the city centre.
Valentines Town House Hotel
Opinión escrita el 25 de Julio de 2021
Very friendly, very clean, excellent food, excellent service. Located in a perfect position, close enough to walk to the town and far enough to be peaceful and quiet. I would not hesitate to recommend this hotel, Highly to anyone who wished to stay in the beautiful city of York.
What a great hotel !
Opinión escrita el 24 de Julio de 2021
We stayed at Clemantines Hotel on Friday 23rd July to attend York Races Evening Event . As many - it was our first time away since the last lockdown . Well we could not have picked a better one in York - superb !
From the moment we were greeted by Dan at reception - he and his staff could not do enough for us in terms of level of service and attention to detail . A wonderfully designed interior and high end “ boutique hotel vibe makes it the place to stay with a great bar and garden outside . The room we stayed in furnished to a high spec - “ a sea view “ was the only thing the hotel could not provide but a superb breakfast the next morning made up for it !
To Dan and the staff I say we will definitely come back and strongly recommend to others planning a break in the beautiful city of York !
Beautiful hotel with wonderful staff!
Opinión escrita el 24 de Julio de 2021
The moment we entered the hotel Jackie made us feel incredibly welcome. The hotel itself is beautiful both on the outside and inside and we were impressed with our room, which had a comfortable bed, tea and coffee facilities and a large bathroom; you could have fit about 10 people in the shower! The room was also decorated with beautiful wallpaper and antique furniture. We had breakfast during our stay which was delicious, there was a large selection of food on offer plus cold and hot drinks. The hotel is only a 10 - 15 minute walk away from the centre, which meant it was quiet enough to get a good nights sleep but close enough so that you didn't feel like you were away from all of the attractions. We could see part of York Minster from our room. However, the best thing about this hotel has got to be the staff. I have never stayed in a hotel where every single member of staff was so attentive, enthusiastic and friendly and really went above and beyond to ensure we were happy. Dan especially made our stay special. He gave us complementary food and drinks, a phone charger when mine broke, and above all else was just a really friendly person who looked after us amazingly well! More than anything, you could tell he genuinely cared and did it because he wanted the guests to be happy. I would definitely choose to stay here again and we might even return just to visit the lovely staff! 😃