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Hospede-se apenas se nao for ficar muito tempo em Acapulco
Avaliou em 18 de Setembro de 2013
O hotel tem piscina, bela vista nem é tão longe da rodoviária. Mas peca no quesito limpeza. Achamos uma barata no quarto. Fiquei apenas 1 dia em Acapulco... nao acho que seria um boa opçao pra quem vai ficar mais tempo la.
Avaliou em 8 de Setembro de 2014
I recomend this location to stay, it´s near to the beach and also has its pool so the kids could play along while you rest. Try it so you could have your opinion about it but i guess you would like it
wouldn't go back
Avaliou em 3 de Agosto de 2014
it's a shame, I had stayed there a few times before and recommended it to other people, but after my most recent experience I won't go back - for starters, the young woman on the reception staff was incredibly rude and unprofessional - it was my impression that I was being lied to because she didn't want to be bothered moving me to another room after I complained about the cleanliness of the windows of my room - didn't even smile, or offer to have a housekeeper come to try and address the problem - the place has great views of the yacht club and bay but the hotel has a real problem with pigeons that nest in the areas above the windows (making the windows dirty) and on the windowsills (meaning it's impossible to open the windows and enjoy the views and ocean air due to the bird droppings) - the hotel appears to be undergoing a slow renovation, but until they deal with the bird problem and the attitude of certain of their staff, it seems an unhealthy and unfriendly place to stay - there are other places in the vicinity that are affordable and have the same views
a 4-5 star setting, a 1-2 star hotel service
Avaliou em 16 de Março de 2014
Why once grand hotels lose their "touch" and become almost a better hostel would be worth a separate study. In the 50s, this hotel was one of the few top hotels in the then small Acapulco. Built above the Acapulco Yacht Club, there was no other house nearby and just the fantastic view on to the old, traditional Acapulco, overlooking the picturesque bay.
The hotel, once a "Majestic" is now called Aristos Resort Complex and More. So that name evidently generates all sorts of expectations in the visitor's mind.
Such expectations are quite bitterly disappointed for most, I would guess.
In the case of the Aristos what contributed to its downfall was probably the fact that other areas of Acapulco are now "hip" and the really wealthy now have their own luxury apartments two or three bays farther on, closer to the airport. Furthermore, the Aristos is not right on the beach, as most newer upper middle and upper class hotels, and the beach that is nearby, Caleta, is most often overcrowded and 10 minute walk down the hill away.
What you do get in the Aristos is:
- a spectacular view, probably among the best if not the best of any hotel in Acapulco.
- clean and rather large rooms, but certainly dated, good and large bath towels - but no hand towel
- an excellent room rate (I paid the equivalent of USD 58 a night, booked via hotels.com; so there are people who even rent for months)
- two swimming pools
- a nice lawn area that is still used for weddings/outdoor receptions
What you don't get:
- a restaurant or a bar (yes, not even breakfast is served, and the hotel is in the process of trying to find a contractor to run the huge . but now empty . kitchen;
- a chair in your room
- wifi in your room
- competent receptionists
On the latter point: everyone was very friendly, but the receptionist had no idea how to get to the closest diving shop/service (it is a 10 minute walk away), how to get the wifi working (it only works in the lobby where there are a few scattered sofas and little light, and only once I had figured out that the indicated network did not exist and eventually got access only to a different network and with the help of a very friendly technician who happened to be around at the time).
So would I got back?
Not to stay overnight if I did not have to, but perhaps to show someone that great view. There are many better options in town, also at reasonable rates.
But, if better managed, this hotel could well have a rosy future again.
Avaliou em 25 de Janeiro de 2013
The hotel is far away from the city center and the sea, you need to go by car, in very high traffic. Unsafe location by night. The hotel is very old. Very basic hotel, this is not a hotel it is a hostel. The furniture is very old, linen gray, old, towels with holes, blanket with red spots.
Room in need of repair, bathroom plumbing is very old, rusty, not a pleasure to use. Light on the wall is broken and dangerous. Website was not accurate show photos.
The service was the worst I've ever had, and we travel a lot. The room had four beds (we were two), not a king, as booked (for a couple). After a quarrel, we changed the room. The room cleaning was pretty poor. Parking is not available, we left the car on the street
I do not recommend even for one night.