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Avaliou em 4 de Outubro de 2021
I'm glad to write a review about our experience at the Best Western in Abermarle, NC. Overall it was comfortable and the staff there were very accommodating and nice! Especially Monica at the front desk, she went above and beyond for us on multiple occasions, she was wonderful!
Pros: clean, quiet, comfortable, hot breakfast every morning, Wi-Fi, luggage carts, friendly staff, ice machines on each floor and washer/dryer on each floor
Cons: no kitchenette option, small square pillows (no king or even queen size pillows on a king bed), no vending machines, had a small snack stand cash only, washer/dryer takes quarters only no card, area seemed safe but not much around, you need to drive about 10 mins to get to any store, restaurant or fast food, an outside door was broke and inconvenient.
Overall we had a great experience and would recommend!
Avaliou em 27 de Setembro de 2021
House keeping could have been better,, breakfast was ok not many options. Pool was closed. Dirty towels were left in my room..my daughters room had issues with the smoke alarm,bed was very comfortable , i think the issues were caused by labor shortage, the staff that i had contact with were fantastic,
Needs Some Updates
Avaliou em 20 de Setembro de 2021
The ceiling had mildew and the room was stuffy and had an odor. I was placed on the first floor in a room next to the outside air conditioning units and I heard them come on and off all night. A dirty wash cloth was left in the room.
Dirty and unkempt
Avaliou em 16 de Agosto de 2021
The staff is wonderful, and the buffet was really good, but after that I wouldn't recommend this hotel for anyone, The seriously need to renovate the hotel, the bathroom had peeling paint, mold on the silicone in the bathtub, the bathroom counter top was small and dirty. We will not stay in this or any other Best Western after this trip. (we are still on a trip and stayed at another one that is almost as bad). Glad the final leg is at a different hotel brand.
Best Western use to be better then this & we determined we will not be staying at any more and will choose another brand/chain.
No longer a repeat customer
Avaliou em 10 de Agosto de 2021
I have stayed at this location several times. This is the last!
The room smelled as soon as we opened the door. I had to dust the surfaces, including the coffee maker and coffe pods!! (No way I was going to use the coffee maker.) I dusted off the television and headboard. The edge of the floor/walls is so dirty you can see the line of grey dust. The ceiling had a quick and patchy spray of paint covering something. The bathroom is horrific. Mold on the walls, rust and chips out of the metal door frame, stained tub with black mildew around the caulk and chips out of the tub. Behind the bathroom door was trash and dirt.
The breakfast is standard, processed foods and as most food buffets none of the other visitors used hand sanitizer before or after touching the communal utensils. (This is common sense and something that my family always did; way before a global pandemic)
The pool was closed and the cover was full of sludge and trash, weeds growing around the pool area.
I did not contact the staff about this as we were very busy during the day dealing with family issues and were only there a few hours to sleep. Also knowing that I will not return to this location there was no need to speak with anyone and none of the issues would be able to be fixed while we were there.
There are other options in town but based on my previous experiences here, I came back. No more.