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Not even the basic amenities and service of a standard motel!
Avaliou em 12 de Agosto de 2021
I had to back track as to how I ended up staying here. I used airline flight miles which took years to accrue, to book a vacation for my mother and I. I believe I ended up choosing this place for the location and apparent charm. I was mistaken. I assumed the most expensive hotel would have the basic amenities of a motel 6. It DOES NOT!
Upon check-in, we were told they would not be able to provide room cleaning services. This was a surprise. We have to (I am currently still staying here) find a cleaning lady, and ask her to give us towels, or take our dirty coffee glasses. Yet they have the audacity to have a TIP envelope for the cleaning staff. I ONLY SEEN CLEANING STAFF ONCE! When cleaning a room for guest to yet arrive. This is the only time they change over a room. There is a real plant in our room. Are we supposed to water it? I guess so. Otherwise it'll go a week without water.
We have to go to the desk to get more coffee. We have to take our trash down daily ourselves. There is no ice machine. No fridge. No microwave. No safe for valuables. Only a Keurig, which as I stated, we have to go and FIND the coffee and sugar for. Then sit with dirty glasses. They don't even have a procedure for us to return dirty glasses, such as a table drop off or SOMETHING!
The elevator inspection license which is posted in all elevators, was expired by two years. When I asked about it, they had a valid one on the bulletin board behind the front desk, which was to expire at the end of this month. And the attendant mentioned that the license did say this was supposed to be placed in the elevator. To allow two years to go by and not change that, is indicative of everything wrong with the hotel. How does that happen? You don't have to have a RHEM degree to operate a hotel in a much better fashion. This hotel more reminds me of the hostels I stayed in when visiting Europe in college, than a hotel.
I REALLY wish I chose another hotel in the city. Other hotels are offering way more, for way less. And judging by the pictures, look much nicer in the rooms as well. I guess it's my fault I thought the most expensive hotel would be the best. I feel deceived. I suppose the location is good, but Astoria is so small, that perk really doesn't hold any water. At least the staff was nice, but there are far too many shortcomings for me to ever consider staying here again. And on that note and lastly, the front desk is not attended 24 hours. If you go out past 10:00pm, you are to lock the hotel door behind you. Does this mean we the guest are responsible for the safety of the other guests?
Cigarette butts on our window sill
Avaliou em 29 de Maio de 2021
Horribly rude staff. Cigarette butts on our window sill. $160 to essentially stay in what looked like a prison cell with a SHARED bathroom. It was my birthday weekend and just so disappointing. Every other part of our weekend in Astoria was wonderful with the exception of this hotel. We ended up leaving and forfeiting our money because it was so horrid. Save your money and stay somewhere else.
Avaliou em 3 de Abril de 2021
I’ll start with the positive. This would be a great place to stay if you are on a budget and want a funky, cool place to stay. This is not a place to stay if you don’t want to share a bathroom and shower with everyone on your floor in a very small room. Everything was clean and the atmosphere is nice, but I’m not into paying to share a bathroom.
My absolute favorite!
Avaliou em 24 de Fevereiro de 2021
I have family in Astoria and visit frequently. I always stay at the Commodore and I swear: I love it. It’s cozy, super unique, funky, and restful. I like the cabin rooms as they’re a bit quieter than the street-side rooms, and there’s nothing like falling asleep with the window open...listening to the rain and the seagulls calling. Plus, the service is always top-notch and everyone who works there is a delight. Highly recommended!
No interest in COVID protocols
Avaliou em 27 de Setembro de 2020
I came here desperate to get out of PDX during the wildfires. First bad sign: After booking, I called ahead to ask about what the hotel was doing in terms of COVID. The person at the desk said they didn't know. I should have cancelled then. When I arrived, there were two people working behind the desk. One had no mask on. There is a tiny plexiglass shield hanging over a small part of the desk area, but it's miniscule and open on all sides. I thought perhaps the desk clerk had the mask off just briefly. No. I saw this person multiple times on three separate days--behind the desk, in the lobby, out front. Not once wearing a mask. And it's also against the law. We're in a global pandemic and we know COVID is passed through the air. Another clerk was wearing a gator neck covering that they pulled up. Also not okay! We know that gators and bandanas don't protect from COVID. People working inside A HOTEL need to wear actual protective masks! This is also the law in Oregon. When I got in my room, there were fingerprints on the tv (which didn't work anyway), cobwebs in several places, and a dirty floor. The noise from the hallways and streets is so loud that earplugs don't filter out the noise. The toilet in my room ran loudly the whole time. There were fruit flies all over the room. I paid extra for a private bathroom and can't believe how expensive this place is ($220/night) given how dirty and loud it is, and truly I'm astonished that the staff thinks it's okay to not wear masks.