Avaliação dos hóspedes
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Go somewhere else!
Avaliou em 4 de Agosto de 2021
The price advertised online was $89 for members (I am one). The reviews looked positive and the photos did as well. We were driving home from Florida, so we decided to check in for the night.
We pulled in and the night attendant was standing outside, along with a man asking for money. He proceeded to tell us that the man is a drug addict, but he was outside WITH him. He told us that the price would be $119, not $89. I asked why and he told me that we had to pay extra for breakfast. It didn't make any sense, but I didn't have any option, so I paid it.
We went up to our room and I looked out the window. I felt the ottoman touch my leg. It felt scratchy, but I didn't think anything of it. A minute later I looked down and realized my leg was bleeding. My BF immediately looked at the ottoman and realized a nail was sticking out of it. I'm on blood thinner and I was bleeding quite a bit, so we went down to the lobby. The attendant was of no use. He didn't even offer me a bandaid. He said he could only call 911. We asked to speak to a supervisor and he said there wasn't one. We asked for a phone number so we could call someone and he said he couldn't give us one. Luckily, my BF works in healthcare and had bandages with him.
We spoke to a different employee the next day and we were told that the manager wasn't available. She also wouldn't give us his cell phone number. She said the best she could do was transfer me to his voicemail. I left him a voicemail and he NEVER CALLED ME BACK. Keep in mind that I was injured on their property and I was left bleeding, while on anticoagulants.
Oh, the breakfast that I had to pay extra for? It was a frozen burrito, a banana and a granola bar in a brown bag. Our room also hadn't been cleaned. The fridge had some sort of blue drink spilled in it, hair on the floors, on the sheets (a lot), used pens on the floor (with crumbs) and the worst... A letter from the hotel was on the desk. It was quite old looking. I flipped it over to find that someone had made jokes about mentally handicapped people on the back. I was absolutely disgusted. If housekeeping did a somewhat thorough job ever, they would have noticed these things. The water in the tub didn't even drain.
Sad to see it going down.
Avaliou em 23 de Julho de 2021
We've stayed here several times, and It was our favorite for many reasons. This time, we could see it going down hill. The carpet in our room was quite dirty. I realize many people walk on it, but it should be cleaned from time to time. The bathroom floor wasn't much better, and all it needs is a mop. There was a lipstick lip print on the mirror, which tells me it wasn't cleaned at all, in spite of signs saying the room had been sanitized. The toilet seat would slide to the side when sat on. I killed bugs, which may have been roaches, in the bathroom on two different days. Most local restaurants are open to customers, but their breakfast room is still closed. We were given a brown paper bag with a banana, and a mystery burrito that went in the garbage. One evening as we parked, a man tapped on our window, gave us a sob story, and asked for money. I realize Comfort Inn employees can't be everywhere, but this was scary. When we told the person at the desk, he just said, " Probably a drug user. Don't give him money." DUH! It was sad seeing these negative changes. It would be easy to fix these things. I hope they do.
Avaliou em 6 de Julho de 2021
When we woke the next morning our room was infested with ants and the carpet in front of the window was soaked. I think the carpet was wet from the outside sprinkler hitting the window. Ants were everywhere, our snacks, our clothes and even our beds. When I went to the front desk to complain, the receptionist asked if the carpet was wet in front of the window,. Which tells me she had already had a complaint. But no apologies for the problems. She said she would put it on the maintenance list. I had to unpack outside and spray my luggage and clothes before bringing them in the house.
Wonderful and inexpensive hotel
Avaliou em 17 de Fevereiro de 2021
The hotel is beautiful, beds are comfortable. They're not serving a full breakfast at the moment due to covid but offer a bagged breakfast. The gym is not open but the pool and hot tub are open. I would recommend this hotel.
Avaliou em 30 de Janeiro de 2021
This hotel was clean, quiet, and comfortable. The staff was very friendly. Would stay again if in the area. It’s a shame that there isn’t breakfast anymore. A granola bar and a piece of fruit isn’t enough.