Baseado em 501 avaliação
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Informações do estabelecimento
Este encantador hotel encontra-se em Augusta Area. Este alojamento dispõe de um total de 121 quartos. O estabelecimento oferece ligação de internet por Wi- Fi nas áreas comuns. A receção está aberta o dia todo. As áreas comuns são adequadas para pessoas que necessitam de cadeiras de rodas. Dispõe de estacionamento.
Saída até: 11:00
Comodidades do estabelecimento
Piscina e comodidades de bem-estarPiscina
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Pontuação dos viajantes
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Viagem com amigos
Resumo das pontuações
Qualidade do sono
Comfortable and good location
Avaliou em 22 de outubro de 2021
Overall happy with the stay even though there were few issues with the stained comforter, the staff was good about getting cleaned sheets. Kitchen shelf are a disaster as they were not anchored in the back and they trip forward
Dirty rooms not with the money
Avaliou em 22 de outubro de 2021
This hotel has poor management there was a host of problems from the dishwasher with broken glass in it that was never cleaned out during our stay. To our sheets being stained with blood and makeup we notified the front desk of them prior to going out for the day when we came back late at night and tired there was a bag of sheets sitting in the hall way for us to make our bed. Not acceptable for $350 night.
More than I expected
Avaliou em 15 de outubro de 2021
Very appropriate for a weeks stay. I was able to settle in. Had a friend visit and have coffee while we caught up. Central to all the activities I had planned as well as friends and family. I’ll stay here on future trips.
Terrific stay at the Homewood Suite - Augusta Maine
Avaliou em 12 de setembro de 2021
This hotel was absolutely wonderful. Very clean, quiet with a good deal of amenities. Highly recommend this hotel for the location and the ease off the highway. Beautiful fire pit off the pool area and the restaurant offered exceptional food options.
A few “pros” but mostly “cons”
Avaliou em 11 de setembro de 2021
I chose the Homewood Suites Augusta based on the location and great reviews on TripAdvisor. However, I would not stay at this hotel again and would encourage others to look elsewhere. I’ve had great luck with TripAdvisor for planning travel so was surprised to have a less than stellar experience. Guessing the hotel has gone down hill during Covid. Pros: -location (near a grocery store, Target, affordable gas station, easy access to the highway). -complimentary breakfast was good. -newer hotel. -apartment style rooms. Cons: -staff members were aloof at best and I had two really rude interactions, including one that occurred when requesting new bedding since there was a stain (likely blood) on the blanket in my room. The staff person said she would find a blanket and bring it up. After waiting over an hour I called down to the front desk and was told that things had gotten busy. Thought “ok, no problem.” Another hour later I called and was told they couldn’t find a replacement blanket. I ended up sleeping with just a flat sheet as a cover during my one week stay. -general lack of cleanliness and upkeep. As mentioned, the linens in my room (#328) were gross - dingy and stained. My room also had visible signs that it hadn’t been fully cleaned after the last guest - toiletries were half used, dishes and utensils were put away dirty. There was trash in the hallway outside several rooms and trash piling up in common trash cans, fingerprints all over the elevator buttons and dirt on the carpets (indicating things are not getting cleaned regularly). My room was missing it’s room number sign as were a few others I passed. No signs of cleaning staff during my stay and the hotel was booked so business is doing fine. I had already paid and had a full schedule of activities so it was easier to stay put and clean things in the room myself rather than move to another hotel. Kind of ridiculous to need to take such measures as that’s one of the perks of staying at a hotel vs vacation rental.