Apenas são permitidos animais de serviço.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!
* Isso mesmo: se acontecer algum imprevisto,você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in emsemanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 278 avaliações
Pontuação dos viajantes
Perfil dos viajantes
Resumo das pontuações
Creepy, dingy, smelled like smoke, very weak breakfast, stay elsewhere
Had to sign a paper about not smoking in the room yet the lobby and halls all smelled like smoke. Room was dark and dingy with a teensy bathroom with shower and shortest toilet I’ve sat on in a long time. While eating the ridiculously weak breakfast while smelling smoke, the person at the desk was typing on her phone the entire time. I knew this because her texting sound was on. When we wanted to check out, she was outside smoking and I had to wait for her. She was crabby she had to come back in for me. Won’t be coming back here. Did not feel safe as the evening and day person behind desk kept going outside. It was like no one was paying attention to what was going on.
We came to Batavia to work at an event at Batavia Downs. I am handicapped and use a wheelchair and walker and was given a room on the 2nd floor but had no elevator. I was able to make it up to the 2nd floor with the help of the hotel staff and my companion. The following night the hotel changed our room to the 1st floor and also provided a refrigerator. The staff was wonderful along with the room but the unfortunate issue was the first night and getting the 2nd floor room.
Great location, near casino and thruway with restaurants nearby, one is within walking distance: friendly staff, large room, comfortable bed with very soft sheets. The room was a little dark with all the lights on, but that was not a problem. The room had a few flaws in the paint, but the price was reasonable, and that is what mattered.
Less than ok
Stayed here for 2 nights...says no smoking but you would never know by the smell of it. Had to buy plug ins to mask it a little. Very dated but looks like they are trying to slowly upgrade...cleanliness is poor all over. Would not stay here again.
Lovely Staff but rooms need work
The staff were just great, especially the young man at the desk last Friday night. Check-in was pleasant and efficient. The hotel property is okay, but the rooms are really run down. Fairly clean, but the rooms reek of old smoke, burnholes on the bedding, hairdryer on its last legs, paint peeling in the bathroom and the lowest showerhead I've ever seen. Perhaps we had the Tyrion Lannister memorial suite. On the plus side, my bellybutton has never been cleaner. One piece of advice to staff: Consider removing the ashtrays from rooms. I signed a no smoking agreement at check in, but the smell suggests that guests aren't necessarily following the rules - maybe the ashtrays are sending mixed messages?