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Avaliou em 20 de Setembro de 2018
Hotel muito agradável e confortável. Fora da cidade de Philadelphia, com estacionamento cortesia. Não escolhemos a opção com café da manhã... Mas há várias opções nas redondezas.boa opção de hospedagem !
Old and dirty
Avaliou em 14 de Outubro de 2021
The website for this hotel is very misleading. While the website is bright and modern, the hotel itself is anything but. It is in a weird location, right on the corner of a busy street and across from a car dealership, with the entry to the parking lot not easy to find. The lobby is decent enough but as soon as you get into the elevators, you start seeing that the wear on the building.
The carpets in the rooms, hallways, and elevators are old and dirty, potentially original carpets from who knows when. The bedrooms are small and don't seem to have been updated at all recently. There were a scarcity of garbage cans in the room and bathroom, and what they did have were very small and always overflowing. Because of Covid, there was no daily housekeeping. Whenever we called down for towels or anything else, there would either be no answer despite multiple attempts, or we were told it would be an hour to get the towels we needed.
They have an indoor pool and also an outdoor one. Being that it was September, we tried out the indoor pool. We were given wristbands for the pool but there was no one to check them and honestly, I don't even know what the purpose for the bands are. The pool is not heated and the water was cold so we weren't there long. They had a stack of towels in the pool area, but they were so tiny that you'd need at least two to dry yourself.
Internet was crappy to the point where we could not even connect to the App store, no matter how many times we kept reconnecting to the server.
We stayed here for a wedding and didn't know much about the area or the hotel but this definitely would not have been my first choice to stay at.
Very sketchy and dirty
Avaliou em 2 de Julho de 2021
1. Customer service during check in was poor, rushed, dismissive, and did not make any attempt to accommodatein correcting pricing for using incorrect payment method.
2. Recommend this place get rid of the carpet, the place feels dark and sad. Like an episode of American horror story.
3. Rooms smells like old grease and carpet is filthy, not swept.
4. Bathroom was ok, you can tell that the soap left in the sink was soaked and dried up.
5. Found dried food around the room floor.
I wish I could get my money back 😪, for the price peopke pay, this should not be affiliated with sesame street. Place needs a lot of improvement.
Decent stay, make sure your room isn't by the pool....
Avaliou em 20 de Junho de 2021
We had a quick one night stay for a wedding in town. When we checked in, we were there briefly (basically to drop our stuff and change)before heading out to the event. Upon getting back, we realized the room was overlooking the indoor pool and the smell of chlorine permeated the entire room. I was unable to sleep and had a burning sensation in my nose and throat for 24 hours after we checked out. I didn't contact the front desk as it was late when we returned and it was very evident that the hotel was pretty full; I knew there was not much they could do and I truly hate to complain.. everything else was great but if you're looking to stay here, I'd suggest requesting a room opposite the pool side.
Not Family Friendly - Avoid for Sesame Place Trip
Avaliou em 3 de Abril de 2021
I found this hotel through the Sesame Place website, where it's listed as a preferred partner hotel. I'm not familiar with Radissons but figured it should be family friendly, and it was close to the park. When I checked in, I signed a quiet hours policy, stating quiet hours from 10 pm - 6 am. However, the room next to us actually had a party in their room with multiple people (and yes we're still in COVID time), complete with extremely loud music starting at about 10:30 pm. I'm all for a good time but had my two small children trying to sleep. I called the front desk at 11 and they said they'd "send security" to tell the room to quiet down. Not sure if security came, there was no change at all. I called again at 1 am and they said they'd send security again. I don't understand why not blasting music is hard to enforce, ESPECIALLY with a signed quiet hours policy! It did quiet down around 2 am, but at 3 am, no joke, the police started banging on a different door of a room across the hall. For about an hour they were banging on the door trying to talk to the guy inside, eventually entering. My husband and I were actually planning what to do if things went bad, having no clue why this guy was barricaded in his room. Exactly what we want to be doing at 4 am before all day at Sesame Place. Ludicrous. When it was finally morning, my husband went to take a shower and there was no hot water, and that was it, I went and checked out immediately and we booked a hotel somewhere else for our next night. One of the more ridiculous stays I've had, and I'd be extremely hesitant about staying at a Radisson again. I didn't expect it to be 5 star accommodations but I do expect to be able to sleep and shower. I'm also contacting Sesame Place to let them know this is the type of place they're partnering with. Overall, I'd avoid this place with your family.