Baseado em 211 avaliação
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Informações do estabelecimento
Este agradável hotel fica em Boerne. O estabelecimento consiste em 82 quartos. Para conveniência dos hóspedes estão disponíveis ligações à internet por cabo e sem fios nas áreas comuns. A receção está aberta 24 horas por dia 7 dias por semana. As áreas comuns neste estabelecimento são acessíveis a cadeiras de rodas. Não são permitidos animais de estimação nas instalações. As instalações de estacionamento estão disponíveis para conveniência dos hóspedes. Podem ser aplicadas taxas adicionais para alguns destes serviços.
Saída até: 11:00
Comodidades do estabelecimento
Piscina e comodidades de bem-estarPiscina Exterior
Comodidades / Instalações para negóciosSalas de Reuniões
Serviços de recepçãoDepósito de bagagens
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Check your room carefully with blacklight
Avaliou em 26 de outubro de 2021
You will be surprised at what you will find. There was evidence of stains which the blacklight found that were invisible to the naked eye on the walls, furniture and carpet. The now visible stains were disgusting. The manager did not care about what I found.
Short Staffed but they still are putting you first
Avaliou em 21 de outubro de 2021
I was so appreciative as all my calls prior to check in happened to be with the same gentleman, Tony, which made me realize they lacked staffing but he was doing everything he could! I was impressed with the efforts he made, to ensure I was happy before even checking in. When I got there, Tony was working front desk, and once again he was just so pleasantly kind, not only to me, but to everyone in the check in lobby. As I called from my room, I didn't get ahold of anyone my first two times, to go down to the lobby and no one was there, being in hospitality I knew it was shift change, so I tried to be patient but neeed to head out to a wedding asap. While I was staying, I needed to have Wifi access but for some reason it wasn't conne ting which made me have to run off of my hotspot for the night. In the morning at checkout, no one was there, no one was available and it seemed as if it was purely due to staffing again. If you feel you will need staffs assistance with anything, Id just remember to be patient Also, I had a 2 queen room, which usually is what I get, but this room was very squished together compared to the average rooms I use. Which didn't bother me as much as was unusual and was something worth noting for families traveling.
Avaliou em 19 de setembro de 2021
Good customer service, room cleanliness could use improvement. Bathroom look like it was half way wiped down, and with a dirty rag. Floors were dirty and sticky. With covid this should not have happened cleanliness should be very well token care of before guest arrival.
Excellent lovely staff
Avaliou em 15 de setembro de 2021
Property was beautiful, room was clean, everything was open - pool, exercise room, and full breakfast bar every morning. The staff was excellent - very helpful, accommodating, and KIND. Great stay!!!!
Great Service and Value
Avaliou em 11 de setembro de 2021
Cassidy at the front desk rescued our holiday weekend when our nearby VRBO was unacceptable. She was able to book one of the last rooms for us, and treated us and all the guests with such professionalism and care that we had a great weekend after all. The remodeled hotel fit our needs perfectly, and the full hot breakfast buffet was a plus. There's even plenty of room to walk the dogs in the nearby grassy fields. The hotel is close to all the downtown attractions at a fraction of the price of other accommodations.