Hilton Garden Inn Bowling Green
Mais detalhes
Fique mais perto de ganhar 1 diária grátis com esta reserva!
Saber mais4
Uma cama King, Não-fumante, Acessível
Máx. 2 adultos e 1 criança
1
Quarto, 2 camas Queen, acessível
Máx. 4 adultos e 3 crianças
3
Quarto, 2 camas Queen, acessível
Máx. 4 adultos e 3 crianças
1
Quarto standard
Máx. 2 adultos e 1 criança
1
Uma cama King, Não-fumante, Acessível
Máx. 2 adultos e 1 criança
1
Quarto, acessível
Máx. 2 adultos e 1 criança
1
Suíte de um quarto , Uma cama King
Máx. 4 adultos e 3 crianças
1
Quarto standard
Máx. 2 adultos e 1 criança
1
Quarto standard
Máx. 2 adultos e 1 criança
1
Quarto, acessível
Máx. 4 adultos e 3 crianças
1
Duas camas Queen
Máx. 4 adultos e 3 crianças
1
Quarto, 1 cama King
Máx. 2 adultos e 1 criança
Informações do estabelecimento
Saída até: 12:00
1020 Wilkinson Trace - Bowling Green, Kentucky - Estados Unidos - 42103
Comodidades do estabelecimento
Saída até: 12:00
Avaliação dos hóspedes
TripAdvisor
Pontuação dos viajantes
Excelente
568
Muito Bom
267
Bom
99
Razoável
40
Ruim
36
Perfil dos viajantes
Negócios
270
Romântica
235
Viagem a sós
60
Família
312
Viagem com amigos
57
Resumo das pontuações
Atendimento
Custo-benefício
Limpeza
Localização
Qualidade do sono
Quartos
Comentário
Avaliou em 30 de agosto de 2016
Precisa logar todo dia na Internet, isto é um pouco cansativo. A acomodações são bastante confortáveis e bastante espaçosas. Café da manhã deixa um pouco a desejar com relação as frutas oferecidas. Tem um ótimo estacionamento, bem localizado.
Luiz V
Pleasant stay
Avaliou em 26 de fevereiro de 2023
A few miles off the interstate so little road noise. Huge suite, great room darkening curtains, comfortable bed . Needed help with the thermostat and maintenance responded quickly. Breakfast was additional cost so didn't eat there. (Really wasn't hungry). We plan on staying again next year's trip.
R3401KXkathyl
Unacceptable Behavior - Women Beware
Avaliou em 27 de dezembro de 2022
Male bartender is A PROBLEM. Openly berated hotel guests, loudly claimed one looked "on meth". Was incredibly inappropriate to pink haired employee and even threatened her. It was not in a joking manor and she seemed uncomfortable with him in general. Traveling alone as a woman is stressful enough without witnessing a member of staff at a place - that I'm supposed to feel safe sleeping in - openly harassing hotel guests and female staff members. I didn't catch his name, was too alarmed to check for it. Cannot believe the standards at this establishment are so low compared to other Hiltons. I'll never stay here again, and my opinion of this hotel chain has greatly diminished. Absolutely atrocious behavior.
DanielleSmithe1294
Very poor guest experience/Unresolved Issues
Avaliou em 11 de novembro de 2022
Hands down, the poorest customer service experience I have ever had at a hotel. My first complaint at 7am after the first night of a 4 night stay, asking for a different room due to noise above me between 1-5am the night prior was never noted or documented. I was told the hotel was oversold but that a message would be left with the 2nd shift to address my concerns and to put me into a new room. When I returned to the hotel at nearly 7pm, the front desk associate told me she was aware of my issue but had been made aware by a call into the hotel on my behalf - not by the first shift who committed to communicating my issue. It was explained to me again that the hotel was oversold but the hotel would do everything they could to stop the noise if it happened again. I was offered a list of other Hilton properties to call on my own that likely had availability. At that point I did decide to check out and made another reservation at a nearby hotel. When I stopped at the front desk to let the associate know that I was leaving, she told me that I was now considered a late check-out and would be charged for an additional night. When I expressed frustration that my issues were not resolved on the first night yet the hotel felt it "OK" to charge me for a 2nd night because my only choice to avoid the issues was to check out and leave, the associate explained to me that she was only hourly and had to follow protocol and that was her only option. She documented my name, again, and said that the manager would be in touch with me this morning to discuss a possible refund. It's now been 3 days and there has been no follow up from the hotel and I still have 2 nights of charges. I have traveled frequently for business over the past 20 years. I can honestly say that I have never experienced anything like this - that the staff at the hotel was truly not empowered to fix a wrong for a guest and attempt to make it right. I understand that hotels are oversold but I also know there are always "extra" rooms. Even if the hotel WAS oversold, the hotel had 12 hours to try to resolve my situation and move my room in that time. Further - if this Hilton could not make the room change, then that hotel should have made the effort to contact other nearby hilton hotels vs giving me a list of options to call on my own. I have been a loyal Marriott elite tier for the past 15 years. There's a reason I stay with Marriott properties. This stay is the reason that I will avoid staying with all hilton properties in the future.
Expedition74109
I'd stay there again.
Avaliou em 8 de novembro de 2022
Across the board, excellent customer service from every staff member. They took care of every request that we had. I would definitely stay there again when I'm in the area. Easy access to I65 highway and area restaurants
Galinda222