ACHAT Hotel Buchholz Hamburg
Mais detalhes
Fique mais perto de ganhar 1 diária grátis com esta reserva!
Saber mais3
Suíte júnior
Máx. 3 adultos e 3 crianças
3
Quarto duplo superior
Máx. 2 adultos e 2 crianças
2
Suíte
Máx. 3 adultos e 3 crianças
3
Quarto casal superior (with extra bed)
Máx. 3 adultos
2
Quarto solteiro empresarial
Máx. 1 adulto
2
Quarto casal empresarial
Máx. 2 adultos
Informações do estabelecimento
Saída até: 11:00
Lindenstrasse 21 - Buchholz in der Nordheide, NI - Alemanha - 21244
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
TripAdvisor
Pontuação dos viajantes
Excelente
22
Muito Bom
36
Bom
28
Razoável
2
Ruim
10
Perfil dos viajantes
Negócios
25
Romântica
27
Viagem a sós
7
Família
12
Viagem com amigos
21
Resumo das pontuações
Atendimento
Custo-benefício
Limpeza
Localização
Qualidade do sono
Quartos
Very dirty rooms and bad attitude of staff
Avaliou em 25 de dezembro de 2021
Bad service and attitude and very dirty rooms. I booked directly with them through the website. We asked 48h beforehand for the Corona regulations. A trainee answered my email stating the regulations and we made sure to comply with them. We were surprised to find completely different regulations when arriving. I completely understand that the governments regulations might change, or trainees might not be up to the current situation. What was remarkable was the clerks attitude and service. Quote: „it’s not my responsibility at all to assist or inform guests about the regulations“. Do you not want travelers to visit your hotel? Now, checking in, we saw gross ashes in the bathroom under the vent - see photo. We also found that many of the visitors and cleaning staff were not wearing masks the next day. Not recommended! All I ask when away from home is a clean room and staff who would be glad to assist someone away from home!
Mrins01
Not recommended
Avaliou em 21 de outubro de 2021
We booked the hotel for 1 night by calling the hotel on our way. We arrived with our daughters after 1200 km of driving in rain and wind. There was no parking available at the hotel. We asked the reception for any possibility but we were asked to search around the hotel. After 20 minutes of searching for any spot, to our surprise my husband was told that he can park the car in the garage for 8 EUR over night. That aside We were given a room on the third floor and after all the formalities were over the receptionist told us that the lift is broken. Despite seeing us with 2 small kids, we were asked to take our luggage up by ourselves and noooooooo helllllppp . All that we heard was how much we had to pay. For everything for 1 night stay with breakfast we paid 220 EUR. The hotel quality is far from 4 star. Rooms are minimal. Very old furniture were used and the bed is not comfortable to sleep. Blanket are very small. You can't even move . Breakfast is also very basic. Overall I am not recommending this place.
pnorouzitallab
Regular service
Avaliou em 5 de julho de 2018
The hotel is very good located close to the train station and some shopping. The room was cleaned and the breakfast was very good. The hotel is pool but we never tried it service. We request daily bottles of water and they didn't accept it so we left before our expectations and they never tried to solve. So I think that they don't take care of what their clients want.
pristoka
Nice town hotel
Avaliou em 15 de junho de 2018
Very well situated pleasant town hotel. Great breakfast and close to bus and train. We had a few very nice days here and would return when in Buchholz. Efficient service and pleasant and helpful staff.
MKxyz
Good Hotel
Avaliou em 29 de outubro de 2017
We stayed here for one night and have no issues with the Hotel or the staff. We did not arrive until 18.00 checked in quickly then went for a brief walk around to see the area and ended up having a Chinese meal in one of the nearby restaurants which was good. Breakfast was very good loads of choice and all the staff we came across especially the guy on the main desk were lovely. Had a couple of drinks in the reception area. Bedroom was clean and well kept. Overall no issues at all with our short stay.
InternationalRescue