Informações do estabelecimento
Saída até: 11:00
2. Oteller Bölgesi, Uludağ, Osmangazi, Bursa, 16370 Soğukpınar/Osmangazi/Bursa, Turkey - Bursa, Istambul - Turquia - 16370
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Avaliou em 11 de janeiro de 2023
It was one of the worst experiences my family has ever experienced The food was bad The manager was rude Being on full board we stil had to pay for most of the things Worst experience ever We got served food from the night before And we found hair in our food
Winter Holiday ❤️❤️❤️❤️❤️
Avaliou em 25 de fevereiro de 2022
Ağaoğlu excellent.. Very beatiful hotel. Food is good. Room clean is perceft. Especially Mini club Gözde 🌸🌸🌸 She is very helpful, friendly, smiling. Our kids and we loved it. The children had a great time in the mini club.
Avaliou em 27 de janeiro de 2022
It has good services,specifically the mini club were Gozde take care properly with the kids.I am looking forward with the hot water in the room the next time.And i am also looking for the issue toothpaste and toothbrush everyroom.
Great resort for families.
Avaliou em 8 de janeiro de 2022
We stayed for 2 night. The hotel is great valur as its a Full Board package (breakfast lunch and dinner), the food was quite basic but at least you find different style of protein everyday. The hot Chocolate at the 6th floor BISTRO was AMAAZIINNGGG. Fee: We got a car+driver from Istanbul, took us about 4.30hr from airport for about 5000lira. (Cash only) Ski school private class for 5 adults is 1100lira (cash only) for 50min. (Extra payment for the equipment. Accepts card) Throughout your time having fun in the snow, there is a photographer just takes random shots of you. Which you can purchase at the reception for 70lira per pix. (Accepts card) We ordered room service & snack in the bistro. We ordered so much and was charged about 800lira. (Accepts card) There is arcade in the hotel as well for the kids, indoor & outdoor swimming pool. Live music in the evening. PCR test is available on the 2nd floor. 500lira/person. (Cash only) Can i just give a huge appreciation for the hotel staff, especially Aydin from the restaurant.. All the staff at the 6th floor BISTRO. You guys are so warm & welcoming to us. You made our short holiday truly moment full. My critic is only about the lack of English the Ski instructors. But we enjoyed anyway. Will recommend families to go enjoy for 3 nights.
New year holiday
Avaliou em 2 de janeiro de 2022
That was the worst 5 stars hotel I have ever stayed.Reception check-in,new year gala dinner organisation full mess and very bad organization.After fight they booked a table for our families,which of course when we went for the dinner was already given to another people.After all day skiing at 17 o’clock they asked if we want room cleaning…..all day free room to clean,but they asked exactly when we back from the slopes if we want to be clean and change the towels-absolutely unacceptable for 5 stars hotel.Rooms-nothing special,bad service,bad staff communication,for the spa they give robes only to VIP rooms.After all this when we checked out and we’re already on our way back they called to say that we didn’t pay one bill,which of course we never order.They called few times and even handle the phone when we explained that we never made that order… So in the end they charge you like a “5 stars” hotel,but they serve you not more than a 2 stars one. Don’t go!!!