Baseado em 453 avaliação
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Informações do estabelecimento
Com uma atmosfera de estância urbana, este encantador estabelecimento fica em frente ao Parque Olímpico do Canadá. Os hóspedes estarão a menos de vinte minutos de carro do centro da cidade e a cerca de doze quilómetros do Parque de Calaway. Com as montanhas Rochosas canadianas como pano de fundo, este hotel é uma ótima opção para quem quiser relaxar a poucos minutos do campo, das montanhas e das muitas atrações que a cidade coloca à disposição. Os hóspedes podem desfrutar das vistas de cortar a respiração a partir das varandas dos seus quartos bem equipados enquanto tomam o café da manhã. Quem...Mais detalhes
Saída até: 11:00
Comodidades do estabelecimento
Comida / BebidaRestaurante
Piscina e comodidades de bem-estarPiscina
LojasSalão de Beleza
Serviços de recepçãoDepósito de bagagens
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Avaliou em 28 de agosto de 2021
Not great but off the highway. Does the job. Parking is difficult, area is not friendly. Will not stay here again. There is better for better prices. We expected more from a hotel this size but it was average.
Another great stay!
Avaliou em 2 de agosto de 2021
Always a great experience here! Mini getaway with my wife... location, food, service, cleanliness, comfort, everything was perfect. Without telling the server we were celebrating a special occasion, he brought over champagne and dessert. Thanks again (sorry I forgot his name)
Great location and big room
Avaliou em 6 de julho de 2021
Our favourite part about this room is the size. We got a room with an extra living room attached so there are three beds and a separate living room with a door that closes. Great for storing luggage, having space, and an extra bed if needed. The location is also great, super easy to get to and quick access to Calaway Park etc. One complaint is regarding the cleaning staff. We asked twice for our garbage to be picked up up as we ordered pizza and had lots of pizza boxes etc. and nobody picked it up. (We are here for 2 nights 3 days and nobody does cleaning on the second day, only the 3rd we were told) One lamp was not working with a broken lightbulb but they sent me a new lightbulb. The balcony is very dirty, the chairs are too dirty to sit on and the balcony door doesn’t look like it has been washed in a very long time. Overall though it has been a great stay and we will choose this hotel again, specifically this big room. Oh and the kids loved the pool and the waterslide.
Better Maintenance and Customer Care Please
Avaliou em 2 de julho de 2021
We went to this hotel for the air conditioning, which worked fine although it was very loud. The amenities needed a lot of attention, though. For example: The fridge was barely cool. There was no information package about the hotel or nearby points of interest. The room phone did not work (but the message light constantly blinked!!). Staff told us they fixed it but they did not. I called on my cellphone to get more bottled water. After 20 plus minutes on hold, staff assured me it would be right up but it was never provided. The desk and chair were extremely worn and should probably be disposed of. The room coffee was undrinkable; thank heaven there’s a McDonalds next door! Over a two-day stay, housekeeping did not even ask if they could clean the room. Probably the biggest inconvenience was that there was only one small elevator in operation for the entire large and fully booked hotel. It was primarily used by hotel staff who were pushing carts with dirty linens falling all over the floor, so there was a considerable wait to actually go anywhere. This elevator was at the opposite end of the hotel from our room, so we certainly got our steps in. Pro Tip: nobody goes to a hotel during a heatwave to walk miles to and from the only elevator! The bathroom and beds were very good and the tv was ok. As I said, we were mostly there for the A/C which worked fine. We would need some improvements before considering this hotel again.
Avaliou em 24 de maio de 2021
My family and I stayed and didn’t arrive until midnight. We checked in and it was the dirtiest room I’ve ever been it. Floor wasn’t vacuumed, sofa bed had food in it, tooth paste on bathroom counter- not exactly somewhere you feel safe during covid. Even the furniture was falling apart. I called down and asked for another room and the front desk Isaac was extremely rude and didn’t believe us so came and checked. They moved us a few rooms over to a less dirtier and damaged room, we were exhausted so we just stayed. I thought that was the end of our horrible experience until we couldn’t stay at another hotel the following night because they maxed out my credit card even thought I paid by debit! I called mad to see why they would charge my card and Issac started yelling that they would refund it and hung up on me. Worst experience ever. Do not recommend at all.