The Sheraton Charlotte Hotel is a hotel.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 512 avaliações
Pontuação dos viajantes
Perfil dos viajantes
Resumo das pontuações
Confortável, mas café-da-manhã e estacionamento não estão inclusos
Nosso quarto era bastante confortável e limpo porém infelizmente não tivemos sorte de ter uma vista muito bonita. Em geral, bom custo-benefício, mas infelizmente café-da-manhã e estacionamento não estão inclusos. O hotel oferece valet parking por $25 a noite e um Uber para downtown é super barato.
Wonderful stay! The rooms were extremely clean and beds were very comfortable. Bathrooms are updated with plenty of counter space. Workout facility has lots of equipment. Hotel staff was phenomenal. When checking in, they were so friendly and kind. I'll be moving there in a few months and they gave several recommendations of places to visit and areas to look for apartments. After a long day of traveling, I couldn't have asked for a better stay! Parking was very convenient also.
Updated and Fresh!
I spent 4 nights here this month. The hotel looks great!! Rooms are clean and comfortable. I was impressed by the staff - everyone was friendly and made an effort to talk! Check in was easy and the Concierge lounge was nice. Location was decent - easy Uber ride downtown. We walked to several restaurants nearby - about a 7-10 minute walk.
I should start that I am a Bon Voy Platinum Elite member, and I normally stay at Marriotts. But, Sheraton is now part of Bon Voy. My room was small and the bathroom was tiny.....extremely tiny! The lobby and the elevators smelled like bleach the entire 5 days I was there....to the point it gave me a headache. When I checked in, it took 3 tries to get my room key to work...meaning I got the key, went up the elevator (which is crazy slow!!) but key didn't work so I went back downstairs (lugging my bags the entire time) and they gave me another set of keys which didn't work, so I went back down a third time and this time they had someone go with me and the keys didn't work...so the employee with me said it was a problem with the keys and he left to make me another set, and they did work....not sure why the front desk person couldn't get them programmed? Back to the room. The shower curtain was weird and kept sticking to me and it also didn't keep the water in the tub so I had a small flood every morning in my bathroom. The water flow was crazy strong but it was near impossible to get a good temperature...I was lucky to have a lukewarm shower. My view was of a roof top littered with trash with air conditioning units on top. I had room service twice for breakfast, it was super expensive! The first time the food was okay. The second the food was terrible! My over easy eggs were burnt to the point they were rubbery and there was no liquid yolk at all! Bacon was burnt as well! We were part of a convention at the hotel and the catered food was not good. I would not stay at this location again.
The hotel is beautiful inside however it is the loudest hotel I have ever stayed in. All night you can hear noise from the restaurants, sirens and traffic. Sleep is a rarity staying here. The hotel is well kept, clean and very modern and staff is super friendly.