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Staff Made it Work
Avaliou em 16 de Outubro de 2021
Upon arriving in town, I'd had a horrible day & was already missing an event that I'd deliberately come to see. Because of where I was headed the next day, I wanted a place that wasn't the other side of town so stopped here. Little did I know that not only was there the event that I was missing, there was a group of bicyclists that were doing a cross-country ride stopping in town. The motel was, on paper, sold out.
My timing was, however, amazing. The manager was there, as well as a new clerk. He told her what to do to see if they could get me in as a "walk-in". She found a room, I balked at the price, & they gave me the group rate even though I wasn't part of them. SO appreciative.
Room was nice. Quiet. Breakfast was great.
Slow, rude and cheap attitude
Avaliou em 8 de Outubro de 2021
I stay at alot of Comfort Inn's in my business. This is the FIRST that 1, did NOT have a printer for guest to use, and 2nd, informed me they would CHARGE ME for printing a document. Ridiculous!! Front desk person on 10/8/21 at 6PM was not only slow, but rude.
Room was decent
Avaliou em 28 de Agosto de 2021
We rented out the conference room for our daughter's birthday party and were very pleased with the service and commitment from Martin. He and his staff made sure everything was in place, and during the party made sure we had everything we needed. We could not have been happier with how everything went. Thank you, Martin, and staff!!! You were wonderful!!
Communication not the best
Avaliou em 19 de Agosto de 2021
I stayed here August 5 and August 6.
I had the room for two nights with a check out on August 7.
I went on a day bus trip August 6 and when I got back my room was clear of all my belongings.
I reported this to Adam at the front desk and he did call me to say he would check with housekeeping the next morning and if my items were found they would be waiting for me at check out.
At check out I spoke with another man ( can’t recall his name) he told me he had been working there for three years; he looked in lost and found nothing of mine in there.
He took my phone number and list of my items that were missing.
I gave him my name and list.
I had a change of clothes, ( jeans tee shirt, panties)
I also had a bottle of wine and Corteze pizza, all my toiletries.
I never did get a phone call or my items .
I never had a bad experience with a comfort inn before . I use them all the time in my travels.
I just feel there could have been better communication Between day and night shifts at this particular comfort inn.
Avaliou em 12 de Julho de 2021
Left a very valuable item in early june. Comfort inn shipped and charged me. Item was lost and they did zero to follow up with FEDEX. Called the hotel and claimed no responsibility. Said to me “it was really my fault that I left the package”. Quite true but really horrible customer service. This was most likely my 10th call to find out where the item was.