Hotel El Casón
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R$ 272
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Saída até: 11:00
Av. Tecnológico 11315, Deportistas, 31125 Chihuahua, Chih., Mexico - Chihuahua, Chihuahua - México - 31125
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
TripAdvisor
Pontuação dos viajantes
Excelente
0
Muito Bom
3
Bom
0
Razoável
1
Ruim
4
Perfil dos viajantes
Negócios
1
Romântica
2
Viagem a sós
0
Família
4
Viagem com amigos
1
Resumo das pontuações
Atendimento
Custo-benefício
Limpeza
Localização
Qualidade do sono
Quartos
Bad service
Avaliou em 22 de abril de 2019
I decided in this hotel because of its location and the fact that it didn’t have carpet in some of the rooms since my son and mother have asma. I booked four rooms two weeks before and confirmed five days before we arrived two of the rooms were executive since they have laminate floor each with two beds to sleep three per room, my relatives got there hours before I did and called to confirm Reservation three hours before check in and they couldn’t find there reservations which by the way they did send me an email the day I called to book the rooms, finally after a half hour wait on phone they managed to confirm. At 1 when I arrived turns out they didn’t have any my rooms they had given them to someone else they only had one executive with king size bed (for three?!) they wanted to give me standard rooms my other guest were fine with it but I couldn’t put my son and mom in a room with carpet so they managed to put a full size bed in with the king size. Standard rooms which from my guests told me were not worth cost the bathrooms were old and not the best on standard on executive rooms they look like they have been remodeled recently. Oh and they are very stingy on towels we had to use the same ones we used the late afternoon the day before in the morning and we had two towels for three guests luckily I carry a towel for my son. We did ask for more and the cleaning lady could only give one more so we gave it the ones in the standard room, after we used them and since we were leaving the morning after we asked for clean ones and they couldn’t change them. The pool hours are supposedly from ten to ten well they were up early to have breakfast so they could use the pool before we left, they couldn’t since they weren’t opening it to later we left and still wasn’t open. Food was ok at breakfast but the afternoon we got there some of my family members decided to eat there and they said they had the worst experience ever, food took about an hour to get to them and their meat was raw I mean dripping blood raw and not to mention service was awful, they tried to talk to manager and he never got there. Overall definitely would not go back there.
melsanti
Terrible
Avaliou em 16 de agosto de 2015
Carne here with my girl to get a good rest the night before going on a trip to Creel, and all night long two guys in the next room had loud music outside the room and were drinking and talking in a LOUD voice. I had to call management over 5 times in the course of three hours to have the problem solved and all they did was send "security" (a nice little old guy) over and over to ask them to stop. They never did. We couldn't rest at all. And management were absolutely clueless as to what to do. Clearly unprofessional and careless about customers. My recommendation: Do NOT stay if you want to get a good night sleep. The jacuzzi is cold, shower temperature isn't hot enough, and the ac machine is terribly loud. If you do decide to come here (again, not really recommended), make sure to ask for the most isolated room possible and you may get a good rest. The bed was comfortable enough. Good luck!
Eduardo A
Hotel SUCIO Y DESAGRADABLE
Avaliou em 30 de agosto de 2017
Huele mal! El colchón espantoso, las almohadas horribles y sucias. No recomiendo quedarse en este lugar además de estar muy alejado del centro, no comprendo por que la agencia de viajes nos envió a éste lugar tan desagradable.
Desarrollando L
Muy malo
Avaliou em 27 de janeiro de 2016
Busqué un hotel que tuviera alberca techada por el clima y los niños que se querían meter y salió este en la pagina y tiene fotografías que realmente no tienen nada que ver con la realidad a no ser que tengan una habitación realmente acondicionada como estudio fotográfico que lamentablemente no me tocó a mí, muy sucio anticuado con muebles muy muy viejos y en mal estado,la alberca que era a lo que veníamos o por lo que realmente nos hospedamos aquí tenía el agua fría la habitación contaba con dos toallas cuando en mi solicitud puse que íbamos cuatro personas, realmente creo que la única diferencia entre un motel y esto es la H de hotel en su anuncio y el precio que realmente ese si es de un hotel que no corresponde al servicio obtenido
fabricioi146
Buen Hotel
Avaliou em 11 de abril de 2015
El cuarto que me dieron era antiguo y muy lejos del restaurante y como yo estaba recién operado era un castigo caminar tan lejos. La comida en el restaurante es excelente, el mesero de la mañana es muy atento. Tienen muy buen seguridad en el hotel.
Stanley R