Não se aceitam animais de estimação ou de serviço.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 100 avaliações
Pontuação dos viajantes
Perfil dos viajantes
Resumo das pontuações
Very nice and contemporary hotel, but restaurant is very bad
I stayed in this hotel for a week for business and i must say installations are very good and clean, receptionist very kind and helpfull, but once i had to use the restaurant i realize about a very weak point. Food is average but prices are like a gourmet food, relation between cost and quality simply are wrong, worst was arrachera tacos and each of them has only 3 small pieces of meat, and the rest were onion, chopped cilantro, white panela cheese, looked nice but the main ingredient was the less in the meal. Breakfast in over the average in comparison with other hotels chains but pricey
I have been in this hotel three times. So sad to see how it getting worse. Rooms (at least where I stayed was not in the very best condition... many things fixed since they were broken in the past and pillows smelled bad. Breakfast was good but expensive
Made for a nice trip
Spent the last two weeks in Juarez on business. Stayed at the Real Inn and was very happy. Hotel is nice, has a pool, a restaurant, and bar. Bartender is awesome! Room clean and tidy. Room service quick and good. Shuttle service is handy and quick used it to and from work, dinner. Great stay.
Not a good hotel
Since you are in Ciudad Juarez you will not find lot many good hotels. However this property is very dated. The staff is completely inexperienced. The food quality is very bad. Some basic things such as coffee is not provided in the room everything has to be ordered from the restaurant. The staff does not understand english properly you will have a tough time if you dont speak spanish. Considering the price of the rooms it is not value for money at all. Rooms are very basic does not even have proper lighting. Look for other options if you are visitng Ciudad Juarez. The only plus point, it is located near to the airport.
Great ambient, nice room, good breakfast
I stayed here for work for 4 nights and 5 days. Decorations are relatively new and nice. Check-in was quick. Room was comfortable and furniture looked modern and clean. The carpet was a little bit stained (bathroom entrance area). Bed was comfy and also the pillows. Here I would like to suggest if they can use bigger pillows and an assortment of hard and soft ones, that would have been much better. Bathroom was spacious and practical. The one thing that bothered me was that the shower head was already too clogged and pressure was very low. Apart from that everything was very good with the room. Breakfast was included in my rate and was very fresh and tasty. They cook your eggs to order. I always choose a high floor and away from elevator, in that way you don't get noise from the street or from other guests coming in and out from the elevator. Check-out was again very quick. I scheduled a shuttle service to the airport and it was a little bit late (5 to 10 minutes). It didn't interfere with my check-in at the airport or the the departure of my flight. I will stay again here if I'm again in Juárez.