The Westin Cleveland Downtown

Diárias a partir de

R$ 620

Localização Do Estabelecimento Com uma estadia The Westin Cleveland Downtown, ficará numa localização central em Cleveland, a 10 minutos a pé de Centro de Congressos de Cleveland e de Rock and Roll Hall of Fame and Museum. Este hotel de 4 estrelas está a 0,9 km (0,6 mi) de JACK Cleveland Casino e a ...

Mais detalhes

OpenWeather

Informações do estabelecimento

Entrada a partir de: 15:00

Saída até: 11:00

Localização Do Estabelecimento Com uma estadia The Westin Cleveland Downtown, ficará numa localização central em Cleveland, a 10 minutos a pé de Centro de Congressos de Cleveland e de Rock and Roll Hall of Fame and Museum. Este hotel de 4 estrelas está a 0,9 km (0,6 mi) de JACK Cleveland Casino e a 0,9 km (0,6 mi) de Great Lakes Science Center. As distâncias são apresentadas à 0,1 milha e ao quilómetro mais próximo. - Centro Comercial Galleria at Erieview - 0,2 km/0,1 mi - Cathedral of St. John the Evangelist - 0,3 km/0,2 mi - Cleveland Mall - 0,4 km/0,3 mi - City Hall - 0,5 km/0,3 mi - Clev...

777 St Clair Ave NE, Cleveland, OH 44114, USA - Cleveland, Ohio - Estados Unidos - 44114

Comodidades do estabelecimento

Entrada a partir de: 15:00

Saída até: 11:00

Avaliação dos hóspedes

TripAdvisor

Pontuação dos viajantes
  • Excelente

    750

  • Muito Bom

    345

  • Bom

    151

  • Razoável

    81

  • Ruim

    57

Perfil dos viajantes
  • Negócios

    429

  • Romântica

    365

  • Viagem a sós

    50

  • Família

    256

  • Viagem com amigos

    170

Resumo das pontuações
  • Atendimento

  • Custo-benefício

  • Limpeza

  • Localização

  • Qualidade do sono

  • Quartos

Equipe despreparada

Avaliou em 10 de junho de 2014

Fiquei no Hotel logo apos sua abertura, em maio de 2014. Os funcionarios pareciam verdadeiras baratas tontas. Quando chegamos, as 14 horas, os quartos de nenhuma das cinco pessoas estava pronto. Pediram para aguardar as 15 horas, fomos almoçar e quando voltamos, apos as 15, nenhum dos quartos estava pronto. Um dia meu quarto ficou sem serviço de quarto e apesar de reclamar, nada foi feito. E no final, ainda queriam me cobrar uma conta que era para ser faturada para a empresa que me convidou. Enfim, apesar do quarto ser confortável, o estresse que passei não valeu cada dia que passei lá.

crisferes

Dirty Urine Poop Dump

Avaliou em 24 de setembro de 2022

I’m still trying to process our experience at the Westin. Our sheets had urine stains on them, the toilet had poop stains, and the shower was moldy. To make matters worse the hotel didn’t seem to care…someone brought us new sheets, threw them on the floor, and said “I’m not allowed to enter rooms”. They then walked out leaving us to clean our own hotel room. The next morning the hotel staff said “we have no other rooms available but they could offer us cleaning supply’s”. Obviously we checked out. While waiting in line to check out the front desk offered the cis white straight middle aged couple a “complimentary high floor suite upgrade”. Honestly someone needs to call the health department on this hotel!!!! Do not stay here!!!

J4141MHwilliamh

Used to the Best Hotel in Cleveland - No Longer

Avaliou em 19 de setembro de 2022

It makes me sad to write this review. For the past 7 years I have been staying regularly at the Westin Cleveland Downtown where I travel 3-4 times per year for business. Last week I stayed there and was incredibly disappointed

Chawaiian808

A very nice pleasant stay flanked by wonderful staff

Avaliou em 12 de setembro de 2022

We did a stopover on our way to Toronto last week. The property is very well located, clean, spacious and staffed with excellent human beings. A warm welcome followed by an excellent room with a gorgeous view of the lake. The bar area was spacious and the hotel was overall pleasant, quiet and with wonderful bedding. Nice work Westin!

Expert_Traveler_ATX

Adequate or Acceptable

Avaliou em 22 de agosto de 2022

Adequate or acceptable are two words that describe both this property and my stay. The Marriott website places the Westin in their ‘premium’ category which does not seem consistent with my experience. The hotel is located downtown, easy to find, and close to many cheaper parking options if you opt not to use the provided valet service. Despite using mobile check-in, I had a longer than normal check-in process at the front desk. At one point, the staff member asked what time I would check out. This is the first time I have been asked this question at a Marriott property. I am sure there was a reason, but my perception was they are in a hurry to get you out of there. The room on the 20th floor had a pleasant view of Lake Erie, which was the room’s best feature. Everything in the room, especially the bed, seemed word and dated, well past life expectancy. I do not think it is an exaggeration to say I have seen better and more comfortable beds at budget hotels. The only common areas I used were the lobby and elevators. The lobby is quite loud at check-in. The elevators were in desperate need of cleaning. The first elevator I used shook and sounded as though it was falling apart. I will be visiting Cleveland on a regular basis but unfortunately, would only stay at this property as a last resort.

davidoW3493UF