Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Great stay at a fairly reasonable price
Avaliou em 25 de Setembro de 2021
I stayed here at the beginning of September 2021 and had the greatest experience. Although the rooms are not particularly spacious (some of the furniture seems to be larger than the room can actually fit), they are indeed rather comfortable, clean and well equipped with everything that one might need to enjoy a pleasant stay.
The attention from the staff is FANTASTIC, they all were extremely friendly, always willing to help as much as possible, as well as provide tourist information.
As for its location: unbeatable - right in the heart of the Dallas Downtown area, near main roads, busy streets, interesting landmarks, restaurants, bars, and public transportation services.
I'd definitely stay here any time.
Greatest Experience at a hotel EVER and I mean EVER. Thank you Ana , Dois and Peggy!!!!!
Avaliou em 11 de Setembro de 2021
My name is Jonathan . My wife rashondas birthday was yesterday Ana , Dois , and Peggy were absolutely INCREDIBLE. When we first came in I was not pleased with the room we had mainly just due to the fridge not working (these things don’t live forever lol) when I brought this problem to Dois he handled me and my frustration like a VETERAN CSR. Very nice and caring guy. What really was the cherry on top was Ana however. She is an ABSOLUTE ASSETT to this hotel . She really went over the top to make right the small complaints I had (mainly because it was my wife’s birthday and I wanted everything perfect in room) she MADE SURE that there was no way we were going to leave this hotel not absolutely satisfied. She even referred to us SEVERAL times not as guests but as “FAMILY”. I’m these kind of times those small gestures of care are beautiful in this world. Peggy also was just the epitemy of a southern bell. Bright smile , welcoming words. The story of our trip was Ana tho. I previously worked in the industry for twelve years and never came across someone that problem solved under pressure that fast and with the ability to make us feel like she deeply cares about our experience something else that really was nice was when I had a side conversation with her in the lobby and she mentioned how well their owner compensates them . That is so refreshing to see employees that really LIKE and respect the owner of their hotel . It makes you feel good as a customer when you know the staff enjoys their jobs and feels like they are being taken care of by their employer . I really would like to see Ana as a general manager here if she is not already she really was the best part of the trip thank you again Ana!!! Excellent breakfast as well! Food was hot and prepped with plenty of TLC . I did not catch the gentleman’s name in the resturaunt but he had the mood of that little resturaunt set PERFECTLY . We were the only two guest and he treated us like royalty . African American gentleman wish we caught his name but his service was absolutely great we literally felt so IMPORTANT at this hotel . Like we were royalty for a night . Thank you alllllllllllllll so much . We will be back in a few weeks! Just as a side note … keep this crew working here . They love their job and love the guests .
Jonathan Gay and Rashonda Ayro
Best hotel in Downtown
Avaliou em 7 de Setembro de 2021
The best experience.
The nicest staff.
The most comfortable beds.
The location is great!
Even when it doesn't look that nice from the outside, inside is very well decorated. The rooms have been renovated recently.
We had the best night, the beds and pillows are so comfortable!
Avaliou em 6 de Setembro de 2021
Ana at the front desk was the sweetest and was definitely a great big help. I ended up double booking my self for an extra night, she helped out by giving me the cheapest rate canceling the other other reservation
Didn't spend much time in the room but the beds where super soft compared to my trap house back in Austin.
In a bougie tone I felt like the restrooms could be remodeled.
But I can't cap housekeeping was definitely on their job. Just make sure you put that sign outside your room or they busting through like 12 with warrants and an indictment.
I'm definitely coming back because the steaming hot water and great rates
Ask for Anna
Avaliou em 6 de Setembro de 2021
10 hands up to Anna, what a sweetheart with great customer service. The room was perfect, clean with a great city view.
Location was perfect, we were able to walk to restaurant's. I will definitely be back. Thanks Anna. 💜