O peso máximo do animal de estimação em lb é 50.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 1138 avaliações
Pontuação dos viajantes
Perfil dos viajantes
Resumo das pontuações
Didn’t meet expectations.
Pros: Modern, chic hotel with a very nice pool and pool bar. City views are great from just about anywhere. Fitness center is excellent. Cons: First is both a critique of the hotel and Bonvoy itself. I was denied the use of an earned suite night upgrade when I know for a fact there were all kinds of upgrade options available. Our room was just ok. There was hair on one of the hand towels that didn’t belong to me. No coffee in the room. The staff was not friendly and welcoming like most hotels. In conclusion there are better luxury hotel options in the Bonvoy portfolio in downtown Dallas.
Amazing Birthday Weekend Getaway
So hands down this hotel and staff made us feel welcome from the moment we walk in the door. Amazing customer care management found out we were there for my Birthday weekend and with out asking them sent me a assortment of sweet cakes and a bottle of wine and no cost. I selected the package that included breakfast and we were treated to a great meal every morning. Staff were at the top of there game when it came to meeting my needs during our stay I have travel to many location and I Highly recommend this place hands down one of the Top Best I have stayed at and plan to use the W Hotel line in the very near future. Amazing & Fabulous staff!
Ruined Valentine’s Weekend! Disgusting!
My fiancé and I booked a room at the W hotel for February 15th 2020. Upon arriving, the hotel was lively but the lady at guest services lacked personality and friendliness. We checked in around 11pm or so, went and got food then came back to the room. I immediately noticed that one of the pillow cases was flipped inside out and to me that raised a red flag so I asked my fiancé to take it off and flip it correctly, as he did we noticed a dried up nose booger! Obviously the housekeeper noticed that as well and instead of changing the pillow cases as they are SUPPOSE to they decided to just flip it inside out. Of course I thought to myself since the pillow cases clearly weren’t changed the sheets definitely weren’t. By this time my fiancé had already requested new sheets. As he pulled the old ones off he noticed dried spots of blood! At this point I was disgusted and ready to checkout! Packed our things, called management and told them what we had experienced. First thing they told us since there was no housekeeping we would have to change the sheets ourselves which is unacceptable, they suggested a room change..now why would I want to do that? Who is to say that housekeeping didn’t do the same to the rest of the rooms?! Then they offered a food credit. Needless to say we got a full refund and checked out. Hotel itself is nice but I would NEVER go back again. Extremely unsanitary and clearly the housekeeping ppl aren’t doing their jobs!
Amazing locale, great condition hotel
First, location--wow--great growing and up-and-coming area, very convenient to business and getting around Dallas. Second, beautiful property, hotel, rooms. Food was good, service at restaurant was "ok"- needs to up it's game here on breakfast. strangely for me, no club level for platinum+ bonvoy members, maybe i've just forgotten about W's? Quiet room, comfy bed and pillows.
Best place to stay in Dallas
Been here in Dallas often, and try to head downtown, or close to, on the weekends. W Dallas - Victory is a new fitted out and premium place (especially compared to some of the more tired places in Dallas) but the location is quite hip, central to action, especially of you plan to attend a game or concert at the American Airlines Centre.