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Avaliou em 21 de Julho de 2021
My family booked a bunch of rooms at the Comfort Suites for a weekend stay in Danville. I would like to first make note of how amazing the staff is. I met just about everyone who worked the front desk during various shifts over the weekend, and every single employee was kind, displayed excellent customer service, and made every effort to answer questions and accommodate our group. The hotel is in an ideal location...close to the mall, shops, restaurants. The restaurant attached to the hotel (Santana's) was freaking delicious! The service was great and the food even better. We ate there every day of our stay, sometimes twice. Drinks were great! The pool isn't that big but large enough for several families to enjoy. The seating area around the pool was plentiful. There is a warm continental breakfast serving eggs, sausage, cereal, etc. The rooms appear to be dated but are spacious. We had two sinks in our room which worked out great. The balconies are standing room only but still a nice touch. Our room had a damp/mildewy smell to it. Didn't bother to complain since it was a short stay and we wanted to be in a room near our family. All in all a decent stay.
Another Positive Experience
Avaliou em 13 de Julho de 2021
This is the third time I have stayed here while on a solo motorcycle tour in Virginia. The place is back to having a good breakfast spread, which I appreciated. The staff was professional and friendly, and the room (and carpet) clean. It is a great location, next to the mall and dining options.
OK but with stuff to fix
Avaliou em 23 de Maio de 2021
The room was fine, clean, well supplied and comfortable. The lobby is not a welcoming place where their COVID protection was a counter to ceiling plastic sheet, with transactions happening through a cut in the sheet. It looked cheap and was very difficult to hear through.
The elevator ride revealed paint marks on the windows. The button on my floor didn't light up. Bath drain was very slow.
It's difficult to rate and comment fairly due to Covid and, cutting the staff some slack for the pressure and tension of the last year. So, it's just OK. I would try another property if I returned to Danville.
It will do in a pinch
Avaliou em 28 de Março de 2021
For my family this was an overnight stop and (with points) was a good value. The fridge in our room was helpful, beds good enough and the shower pressure was nice. The balcony was more of a "step out" balcony; we couldn't sit out. I'm glad I didn't pay extra for it. We could walk to the mall and the restaurant attached to the hotel was a bonus.
The hotel appears to be used as a longer term accommodation for people working in the area. There was an abnormally large number of service-style vans and trucks in the parking lot.
It was noisy, lots of bangs/clangs from outside and we could hear someone peeing in the room above.
The room looks good on the surface and seems clean but if you inspect closely, you will find some imperfections.
Masks appear to be optional at this location. I hardly saw any guests wearing them.
We didn't have breakfast, it's served in the small lobby and was quite congested with people walking about without a mask. Three people were in line waiting for food and none of them were wearing masks either.
I would rate this hotel as "good enough" on my personal scale. If you're standards are higher than mine and you need to see better adherence to current safety guidelines then you may not be happy with this choice.
When next in the area, even for one overnight, I'll probably try another hotel unless I get a great deal.
Top hotel/ restaurant
Avaliou em 14 de Abril de 2020
On the cusp of the pandemic, this Comfort Inn — and others in Virginia and N. Carolina — went out of their way to take care of us while on the road. No hot breakfast for health reasons, but several took food orders at night and prepared bag of goodies for the next morning. The Comfort Inn in Danville has an excellent attached Mexican restaurant; great food and gracious staff working under difficult conditions. Highly recommended.