Baseado em 82 avaliação
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Informações do estabelecimento
When you stay at our new Staybridge Suites® hotel, Dearborn, MI, explore the city and discover fabulous shopping, dining, entertainment and arts. Getting here is fast and convenient, too! The hotel is centrally located between Detroit, Ann Arbor, and Livonia and we are just minutes off I-94. Leisure guests are glad that The Henry Ford is just a half-mile from our property in Dearborn, Michigan. Hotel guests also enjoy visiting the Imax Theater and Greenfield Village. A number of great shopping malls, such as Fairlane Town Center and Laurel Place Mallare close to our hotel. Coming to Dearborn, ...Mais detalhes
Saída até: 11:00
Comodidades do estabelecimento
Piscina e comodidades de bem-estar.
Serviços de recepçãoDepósito de bagagens
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Very nice, spacious suites. Like a timeshare but more stylish.
Avaliou em 16 de outubro de 2021
Beautiful, spacious 2 bedroom suite, king in master and 2 queens in 2nd. 2 bathrooms, and kitchenette with dishes, etc. Clean, well appointed, convenient. Excellent linens, pillows, and mattresses. Free parking and breakfast. Wish it had an airport shuttle. But not exactly an airport hotel anyway. Staff was very friendly. Would like to have stayed longer to check it out more.
Great People, but Service Not a Value for Price Paid
Avaliou em 15 de setembro de 2021
Have usually had a great experience with IHG Hotel Brands. At this location, the people were great, but the overall value was really not on a level with the price paid for the suite. This was a family trip and we needed a one bedroom suite since there were three of us. The issue was that the hotel seemed more geared to extended stay guests. The pool and hot tub were closed due to Covid-19, which we can understand to some degree, but we have stayed at other properties that have pools and hot tubs open ( This should have allowed for a rate reduction.) During a six day stay, we had to make sure that we asked daily for fresh towels, toilet paper and other items. There was no room refresh or cleaning during g our stay. We travel to have some respite from housekeeping on a daily basis, but we had to take out our own garbage on a daily basis, and the sight of bags of plastic bags with refuse in tune hallways is not what you would expect from an IHG property. We could have had the same degree of service at an Extended Stay America property at a much lower rate. Again, we understand about staffing shortages (it was evident in that you sometimes had to hunt for the front desk staff, especially in the evenings), BUT the lack of housekeeping and the do it your self cleanup is not what we paid an average of $ 215 a night for. There should have been a rate reduction. Again, the staff was great, but they are operating under a handicap. So, check carefully what services are provided if you decide to book here.
Avaliou em 16 de agosto de 2021
Easily one of THE WORST Staybridge's I have ever stayed at ... and I have stayed at a lot of them. Don't even know where to begin ... dirty, smelly old rooms, no kitchen type stuff that usually comes with every room ... can't get manager to call me back. Just awful awful. Save your money and stay elsewhere. AWWWFUL
POOR MANAGEMENT POOR HOUSE KEEPING POOR EVERYTHING!!!!
Avaliou em 12 de junho de 2021
This Hotel needs to be gutted and remodeled and during the process gut the management because 98% of the employees manning this joint care about one thing. THEMSELVES!!!! Rooms are not clean, carpets are stained, housekeeping does not clean the the rooms properly . Some pieces of licorice laid on the floor outside housekeeping doors for over 5 days. The staff behind the desk are not available and the majority of them come to work with an attitude. Also, how do you let a Hotel run out of paper towels. Doors are being propped open by patrons to exit an d enter and allowing anyone access to property. Had to wait at desk during checkout and the guy finally comes to desk eyes bloodshot red. I know there was and is an pandemic ongoing but that excuse is is getting old. There is no excuse for staff behind the desk being rude. Apparently, there is no oversight of this Hotel by IHG, because some of the reviews mentioned prior have not been corrected or rectified. Someone needs to come take a hard look at this property and how it is being managed. PERIOD!!!
Avaliou em 30 de maio de 2021
After deciding not to check into a previously reserved hotel in the area due to subpar accommodations we were hotel less. We were heading to get coffee to start the online search for another hotel when we happened upon this hotel. We decided to check it out just based on curb appeal. We were not disappointed. The room and commons areas were very clean. The King 1 Bedroom Suite was perfect for our little family. Parking was easy. The outdoor seating was really nice and very useful for safe social distanced visiting with family. The General Manager checked us in personally. He was very personable and professional. Overall a great experience.