Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Hotel bom e com transfer para o aeroporto
Avaliou em 6 de Junho de 2014
Gsotei muito do hotl, do atendimento, o quarto é amplo, muito limpo. Senti muita falta de um frigobar. O hotel oferece um transfer para o aeroporto onde tem a estaçã de metrô. Então a cada 30 minutos você pode ir para o aeroporto pegar o metrô ou voltar para o hotel. Porém no último dia, esperamos o transfer por 1h e 20 minutos. A vã com o nome do hotel havia quebrado, eles alugaram uma sem qualque identificação do hotel, nós precisávamos buscar as malas pra embarcar, eu ligava pra o hotel insistentemente e tudo o que informavam era que devido ao trânsito a vão estava chegando ( ao invés de informar que a vã estava sem a placa do hotel). Por causa disso nós quase perdemos o nosso voo.
Maria Gabriela B
Avaliou em 6 de Maio de 2014
Reservamos o hotel porque chegaríamos meia noite e conseguimos uma tarifa excelente, mas excelente ainda quando conhecemos as dependências e atendimento do hotel, desde o transfer do aeroporto tudo foi perfeito e muito bem atendido, para quem não se importa de ficar longe do centro e pegar carro uma excelente opção.
I'd give this hotel a zero
Avaliou em 11 de Outubro de 2021
When we called for a shuttle from the airport, we were put on hold for 15 minutes before learning that Double Tree had overbooked and would not honor our reservation. It was midnight--not an ideal time to search for another hotel. We won't book with Double Tree again.
Don’t do it
Avaliou em 11 de Outubro de 2021
The property grounds are old and dated. The staff of rude and ghetto. Everyone was unprofessional and acted as if they didn’t want to be there and was ready to go home. My flight was delayed, so I asked for an extended checkout and they denied me (I’m a diamond hilton rewards member). I booked a king suite, they gave me a double queen…I called to have it changed with proof of the original reservation and the front desk clerk was annoyed because he had to correct this error. The room was eventually switched. The second room had blood on the couch and the remote didn’t work. Absolutely horrific, DO NOT stay here!
I will never come here or any Hilton in Atlanta.
Avaliou em 16 de Setembro de 2021
The front guy at the front t desk seems like I was bothering him. I said hi and he said nothing. When he gave me my key card, he did not tell me what # room I had instead he wrote some crooked number 7 which I though was a 9 or a 4.then got to the 4th floor to go to our room the door was wide open and blankets were on the floor. I went to the front desk he gave me another key only activating 1 key for which that room have a broken Ac - like really in Atlanta “no”! I went back to have the check me out and let me go to the Hilton up the street. The guy said he sent the repair guy up, to fix it ; but could fix it “go figure “ I asked for a transfer he told me only the manager could do that and the manager already had gone for the day,.so I just stood there looking at him and he looking at me. Not saying anything and he already knows that I’m pissed. So I had to kindly tell him to pick up the phone and call her. He was so confused I saw the light bulb pop up when I made the decision for him. The 20 mins later (late for my appointment) she comes and tell me that she can’t transfer me and that she had other rooms available.. I really just want to go, I told her. She said that I would have to leave on my own with our a transfer. So then I stayed and they put me In another dirty carpenter stained roach legged remains infested, room. Never again. No apologies, no remorse, no manners employee, oh and one elevator working piece of junk. shame on you “Double Tree” one of the bath towels were dirty, and the whole upstairs smelled like weed. Oh and I saw the pool. It looks like the liquid form of covid-19.