Avaliação dos hóspedes
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Avaliou em 8 de Outubro de 2021
I have to re-write this as Tripadvisor flagged it as false or bias when it couldn't be farther from the truth. Trying again....
We recently tried to stay and had reservations for the Apple Festival. Hoping with the Wyndham takeover, the place would be decent. It was not. Upon arrival, the staff told us that the room had a bit of a problem with the sink. We followed him to the room (the last double room we were told) and there were signs of cooking/burn marks on the counter. The room had a heavy, recent smoke smell to it. Even though it was a non-smoking room, it clearly had smoking and/or heavy smokers using it. The staff member said they would spray the smell away, but it was very disconcerting to use a room with obvious warning signs. Bedding, carpet, and mattresses were in tired, overused condition. We did not check out the toilet/shower area as we asked for a refund and did not check in.
I give the hotel zero stars, but the staff four stars, hence my average review of 2 stars. The employee felt horrible and tried to make it right. It could not be made right. He then called another property in town and locked us in a rate equal to the Super 8 at a much better hotel. Super 8 for that weekend was $140 and the other hotel, Mountain Inn and Suites, was closer to $180 for the night, so we still paid the $140 and the Super 8 paid the $40 difference, which we didn't expect. It was very appreciated. I've traveled domestically and internationally quite a bit, and haven't come to a hotel so bad in a very, very long time.
Pay the extra and stay somewhere with a baseline of cleanliness.
Avaliou em 7 de Setembro de 2021
I highly advise NO ONE waste your time or money on this place. We were scheduled to arrive Friday 9/3 leaving on Monday 9/6. When I walked in the door I immediately knew it was a bad choice, not to mention that there was only 8 cars in the parking lot 2 of which I'm sure were employees. We checked in anyways, go to our room and as soon as we opened the door the stench knocked us down. Mind you I have a 2.5 year old with me as well. I sat him on the bed long enough to inspect the room only too find even more disgust. We are the type of people to check every inch of the bed and furniture. We attempted to pull the sheets back and check the mattress and we couldn't even get to the mattress itself for all the protectors it had on it so I can only imagine what was underneath all those. We moved the mattress back from the wall to find dirt cake to the box springs. My mom who was also with me moved to the other bed to find molded, caked on food to the sheets. The flooring was horrendous and the microwave and fridge in the room were disgusting and also stunk to high heavens. We will never ever be back nor recommend this place to anyone. It should honestly be shut down. The only good outcome from this was after being hateful about it the manager/owner did refund me my money when I told him we were not staying there after he offered to show me another room and I declined because I am sure they all looked and smelt the exact same.
Avaliou em 24 de Agosto de 2021
fixtures worn, dirty
breakfast was a stale donut
This is a very dreary old hotel. Unfortunately I paid what was the going rate for many other, newer, better maintained facilities
Never again for me
Perfect AT stop
Avaliou em 12 de Novembro de 2020
This was exactly what we needed for an overnight and resupply off of the AT. The staff was wonderful, we were able to laundry at the hotel, and we were very close to everything we needed. Room was clean and comfortable. Very quiet when we were there in early November. Excellent value for the price. Best place we‘ve used so far on a north-bound through-hike. Relatively close to the trail, but the hotel runs a shuttle during peak season.
Avaliou em 24 de Outubro de 2020
Needed a place for one night on our way to much nicer accommodations in Asheville. This was convenient, but nasty. There were stains on the floors-really ugly. There were stains on the fabric chairs.I think the sheets were clean, but there was a small stain. Minimal ammenities-hair dryer barely worked. I cannot get over the stain on the carpet near the rest room. Front desk had a hard time locating reservation-even though it was already printed on on their desk. Nice enough front desk. WAs cheap-but still not a value given....Overall-dirty!!