Residence Inn Sacramento Folsom

Diárias a partir de

R$ 1902

Localização Do Estabelecimento Em Folsom, Residence Inn by Marriott Folsom Sacramento ficará a 4 minuto(s) de carro de Palladio at Broadstone e a 7 minuto(s) de Folsom Premium Outlets. Este hotel está a 6,1 km (3,8 mi) de Empire Ranch Golf Club e a 8,4 km (5,2 mi) de Folsom Lake State Recreation Are...

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Informações do estabelecimento

Entrada a partir de: 15:00

Saída até: 11:00

Localização Do Estabelecimento Em Folsom, Residence Inn by Marriott Folsom Sacramento ficará a 4 minuto(s) de carro de Palladio at Broadstone e a 7 minuto(s) de Folsom Premium Outlets. Este hotel está a 6,1 km (3,8 mi) de Empire Ranch Golf Club e a 8,4 km (5,2 mi) de Folsom Lake State Recreation Area. As distâncias são apresentadas à 0,1 milha e ao quilómetro mais próximo. - Palladio at Broadstone - 0,3 km/0,2 mi - Three Stages Visual and Performing Arts Center - 2 km/1,3 mi - Mercy Hospital of Folsom - 4,3 km/2,7 mi - Empire Ranch Golf Club - 6,1 km/3,8 mi - Vibra Hospital of Sacramento - 6...

2555 Iron Point Rd, Folsom, CA 95630, USA - Folsom, California - Estados Unidos - 95630

Comodidades do estabelecimento

Entrada a partir de: 15:00

Saída até: 11:00

Avaliação dos hóspedes

TripAdvisor

Pontuação dos viajantes
  • Excelente

    75

  • Muito Bom

    47

  • Bom

    17

  • Razoável

    6

  • Ruim

    10

Perfil dos viajantes
  • Negócios

    63

  • Romântica

    20

  • Viagem a sós

    6

  • Família

    43

  • Viagem com amigos

    2

Resumo das pontuações
  • Atendimento

  • Custo-benefício

  • Limpeza

  • Localização

  • Qualidade do sono

  • Quartos

Noisy hotel

Avaliou em 16 de agosto de 2022

I am a Marriott Platinum Elite member and have enjoyed staying in their hotels at many locations, but this isn't one of them. I made a reservation several weeks in advance with the specific request to be located on the top floor. When I arrived I was told no rooms were available there. When I got to my room I was greeted by loud foot steps above me which lasted well into the night. I called the front desk who was of no help. Needless to say this will be the last time I stay there.

Will M

excellent stay in Folsom

Avaliou em 11 de julho de 2022

We spent one night in Folsom on the way home from Lake Tahoe. We had stopped to go white water rafting and decided to spend the night. The hotel is VERY nice, very up-to-date - room was spacious (King room) and well-stocked. We walked over to an Asian bistro that was delicious!

Dawn M

Overwhelmed and Understaffed

Avaliou em 5 de novembro de 2021

I have been staying for several weeks. I returned here after staying a few years ago remembering how wonderful that prior experience had been. However, it is different now. Despite the rather high rates, there is obviously a shortage of staff. The front desk is quite often empty and you have to wait for someone to show up. They don't strike me as particularly knowledgeable - probably brand new in their jobs. The most damning example is now that a few days ago they instituted a clean-it-yourself housekeeping policy. Housekeepers only enter rooms after someone checks out. For those of us who stay over (the longer term people that Residence Inn is supposedly designed to accomodate), they will provide any supplies you desire in you can find someone at the front desk to give them to you but you ultimately still clean it yourself. This appears to be a policy in place for the foreseeable future. I really wouldn't recommend anyone stay here unless it is only for a day or two. The place has gone seriously down hill. Management is overwhelmed and in survival mode no longer caring about the guests. I leave soon and will never ever return.

John D

Close to Extensive Shopping and Restaurants

Avaliou em 9 de junho de 2021

Stayed here for two nights while attending an event in Placerville (17 miles away). We are Bonvoy Elite members and stay at numerous Marriott facilities all year long. Very helpful staff with clean, well appointed rooms. The one criticism was the breakfast options. Due to COVID restrictions, breakfast bags were available in the lobby. The bags, however, contained only bottled water, an apple and granola bar. Other Residence Inn properties we have stayed at have provided multiple hot breakfast and continental options, even during COVID. Not sure what the issue was in Folsom.

Craig C

Extra Charges without consent

Avaliou em 30 de abril de 2021

The check-in process was amazing! The front desk was extremely helpful in the beginning and reassured me that I would have a pleasant stay here with my one year old cat. We had a great night in the hotel until the next day. The next morning after check-out I see I've been charged $250. After calling the hotel, the front desk had told me it was due to litter on the carpet and there would be a charge of $250 to vacuum liter (this explanation was actually wrong and the supervisor gave us a new reason). I requested to speak with the manager, but was passed off to Taylor, the supervisor. I'm a recent college graduate and my mom helped me pay for the room so I had her conferenced on the line while speaking with Taylor. Taylor had begun to tell us that the litter was actually covering feces or urine on the ground and the room had a smell to it which is why the $250 is being charged. My mother tried explaining to her that our cat is well trained and actually travels quite frequently to new places (hotels, RV camping, extended families homes) and has never had an accident. Taylor repeatedly cut her off and was extremely unprofessional with us. Taylor then didn't want to talk to us anymore and passed us off to the voicemail of the general manager, Jeff. Hopefully, the general manager will reach out us soon and speak about the issue/charge. In addition, the hotel charged me incorrectly for the stay (the total was $240 and they charged me $270). Please avoid this hotel if you have any pets and if you don't want to be charged extra fees without an explanation.

999madelinem