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Avaliou em 15 de Julho de 2019
A praia estava muito suja , quando entrávamos na água saímos como se tivéssemos cobertos por algas, que acredito que seja atípico. Tanto que quando voltávamos pro hotel, o banheiro ficava com algas em todo o chuveiro e banheira. Os quartos são bons, mas o hotel fica próximo à entrada pública para a praia que diminui muito a privacidade do local. Não gostei da recepção do hotel fica no primeiro andar , vc estaciona o carro , pega um elevador que às vezes demorava e às vezes sujo , já que este tb é o acesso para praia. O café da manhã foi bom, mas não excelente. Pelo valor alto da diária relação custo beneficio baixo em minha opinião.
Loyal Marriott Bonvoy Members Steer Clear
Avaliou em 10 de Outubro de 2021
As a loyal Marriott Bonvoy member (120+ nights this year so far) I was hoping for the type of experience I’ve become accustomed to at other Marriott properties worldwide, unfortunately that’s not the case here. Loyalty to the brand and being a lifetime Titanium member means nothing to the untrained (or improperly trained) associates at this property. They will use every excuse in the book not to honor the benefits afforded to Marriott Loyalists. Taking it a step further, while the property is newer, it’s already seeming a bit tired cosmetically. Carpet torn and fraying in our gulf front suite, the handheld shower head didn’t have enough water pressure to rinse my daughters hair, the toilet seemed to run almost nonstop, and the shower curtain didn’t contain the water in the shower resulting in an absolutely soaked bathroom floor. Top it off with the saddest excuse for a “breakfast” I’ve seen in years. Too many other properties in the area to waste time or money here. No doubt the problems are a direct result of poor or mismanagement. As a regular traveler to the area, I definitely won’t be back.
What a disappointment.
Avaliou em 3 de Outubro de 2021
First of all, the good things. This is a pretty clean hotel, with a nice (though small) pool and great beach access. There is plenty of parking, some covered, and the beach is very nice. We were, however, first of all very disappointed in the poor excuse for a breakfast. Most other hotels in the area have returned to their normal breakfast buffet where you can choose some healthier options. But we were offered a bag breakfast which was full of carbs--big no no's for a diabetic and a gluten free person. We had to go to the local grocery store and buy some breakfast, though we could've gone to the local Waffle House I guess. Another strange thing is that we paid extra for a "suite" which was supposed to have a separate sitting area/ sleeper sofas with an extra television. Well, our room did have the extra sofa and tv, but they were not separate from the other sleeping area/ TV. Not sure how you'd handle both TV's on at the same time. Finally, beware of paying extra for a full ocean view from your room. That doesn't exist in this property. The building next door extends past the end of the Marriott, meaning you can't see west up the beach at all--only straight ahead and to the east. In addition, if you leave your window curtains open, you can see directly into the condo windows of the building next door (and they can see you). I'd choose another property in this area in the future for the reasons above.
Avaliou em 5 de Setembro de 2021
Skyler was a absolute breath of fresh air. We just had a horrible experience at a previous hotel. Went through hell surviving Hurricane Ida in New Orleans and just need a quick escape. Great hotel and excellent staff.
Decent, but Bonvoy Gold was denied 2pm late checkout
Avaliou em 2 de Setembro de 2021
Our stay was decent as we have traveled during COVID and know the challenges that everyone are facing right now. But some minor things and one major thing bothered me.
-You will be visiting the front desk a lot for supplies and trash bags. The trash cans in the room and by the vending machine/ice machine are very small.
-Even though it's only four levels plus the ground level the two elevators are slow. And in the mornings the housekeeping staff will take up one of them.
-Had to deal with some unpleasant guests who partied by the very small pool. They also drank from glass bottles, broke one and didn't clean up that along with their other trash.
-The front desk wants you out at 11am and will not offer any sort of extension: even to Marriott Bonvoy Gold members. They made me feel like it was a odd request and the hotel was nowhere near sold out, so I'm not sure why it was a big deal.
-The covered tuck under parking is nice.
-The hotel is new so things are in good shape.
-We also experienced a few of the days with no hot breakfast.
-The odd thing is they will not let you sit in the dining area outside of breakfast hours. I have yet to experience that anywhere else.
-Make sure to view pictures and to understand the layout of the property in relation to the condo building next door.