Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Avaliou em 16 de Março de 2018
Passamos um dia como visitante e ficamos no bar com uns amigo o lugar e super agradável e bem confortável. Só não gostamos do atendimento do bar bebemos vinho e pagamos, mas o serviço e atendimento foi horrível. Mas aproveitamos o período da tarde no hotel...
Coconut House is awful at Nonsuch Bay Antigua
Avaliou em 6 de Outubro de 2021
The owners of this property knew it was run down before we arrived. They didn’t check on their villa for years. The owner was there before we were and knew it needed repairs and new appliances, furniture and a new roof. Instead of letting us know and offering us a chance to find different accommodations, he let us come to a disgraceful unit. The roof leaked and someone twisted their ankle. The appliances were old and filthy. The kitchen cabinets were falling apart. The bbq was so disgusting we tried to clean it and couldn’t so we had to bbq with tin foil on the grill just to cook our food. There is not enough furniture in the unit for the amount of people for dining together. People have to sit in different areas. The “dining table” is patio furniture. The pool is not well maintained and the beautiful garden in the description does not exist. The patio stones that are there are full of mold or broken. The few stones they have are all uneven. There is junk/ broken clay pots and cut down weeds left all over the prickly grass. The patio doors to the one bedroom do not close properly and blow open. The railing, electrical outlets and deck boards are all unsafe. The unit is not close to the resort amenities. It is a 15-20 min. walk up 2 very steep hills to get to any of the pools or the beach. The pools are small and only have a dozen lounge chairs. The supermarket that we were told was close to our unit is a little hotel convenience store with bread, milk and snacks. The grocery store is at least a $50 u.s taxi ride. The only complimentary amenity at the beach is a lounge chair. So you have to lug everything you need up the 2 steep hills with you. There are no windows in the unit with glass. They are just window openings covered with screens. When the resort has the fog truck come around it comes in and covers the entire unit. Then you need to wipe things down to get the film off of everything. Don't leave any food out on the counter otherwise that will be covered from the fog too. You also need bug spray for the kitchen. There are little bugs all over the counters. Make sure all your food is properly sealed or in the fridge/freezer. The garbage bins are directly across from the unit so watch out for the rodents when you take out your garbage.
The owner agreed to a partial refund if pictures is the villa were not posted. Still waiting for a refund so I am now posting the review and pictures. When they say the place has been renovated don’t believe them. They will show you pictures of a different villa than the one you will end up in.
Avaliou em 10 de Setembro de 2021
Skeleton staff, remote location, charged for everything including room service (5$) you don’t have a choice as there is never room in the only restaurant of the adjoining hotel. The food is mediocre and is very pricey, but it’s the only option for dinner unless you rent a car or hire a taxi to go to the nearest restaurant which is 30 mins away. No breakfast option at all and lunch is a choice of 3 paninis at the pool bar (18$)
There is always a smell of sulphur in the air ( what is that about?), only YouTube and your own Netflix available and that’s always buffering as Internet is sketchy, can’t use your iPad and phone at the same time, the accommodation is dated and in dire need of a refurbishment.
Everyone is out to milk the situation including the Doctor for the COVID return test (75$) charges for the test and for the call out (38$) all his clients are call out!! There is no ATM around so arm yourself with cash to pay for taxi, massage, Tours and of course the doctor.
Very disappointed, only positive is the staff, that are smiling and try to be helpful, when you can get hold of one, as no one answers the phone before 10 am and after 4.30pm, don’t even try to get someone on the weekends.
Would really avoid if at all possible, unfortunate as it could be a nice place under the right management.
Lovely Residences, in very scenic gardens but a car is a must
Avaliou em 2 de Agosto de 2021
The residences are spacious, very comfortable and well equipped. We had a lovely view of the sea and many palm trees from our veranda. The bed was huge and very comfortable, with air conditioning in the bedroom, the jacuzzi bath was wonderful.
Fortunately we had hired a car which we picked up at the airport as the restaurant and bar was closed at the resort when we arrived due to it being low season. Nonsuch Bay is situated out of the way so taxi's or hiring a car is a must, the best beaches are situated along the south and west of the island so we went out to explore everyday.
The pools at Nonsuch Bay were lovely and warm, the beach is clean and well looked after but the sea wasn't great for swimming in. During the second half of our stay they did open a bar where the infinity pool is, it was only open until 4:30pm and most days we got back in after that time. One panini and one veggie wrap cost us $50 US dollars when you included the tax and two cocktails cost $40 US dollars so we didn't use the pool bar much. due to it being pricey.
We were given the days when we would get our room cleaned and linen changed, unfortunately we got missed for our second clean but they did come and bring us some clean towels when we informed them of this.
The tree frogs made a lot of noise at night so if you are a light sleeper it might be worthwhile bringing some earplugs
All the staff we came across were very friendly and we liked this resort a lot as we were pretty much left to ourselves, however we found having a car was essential. Much sure you download Antigua on google maps as road signs are non existent but as the island is relatively small you soon learn your way around with landmarks, just mind the potholes!!
Michelle Ba B
Great Staff, but location needs a refresh...
Avaliou em 25 de Junho de 2021
We stayed in the Beach Cottages which are old and dated. No doubt COVID has impacted the management's ability to upgrade its facilities. Tourism is the #1 business of Antigua and the island was closed for most of last year. Our compressor in our room went out and so we moved the mattress to the living room to sleep under the fan. It was repaired the following day.
The staff are amazing, especially Andre who serves as concierge and seemingly several other roles. He noticed we had lost a hub cap on our rental car and instructed us where to go on the island to replace it to avoid high replacement fees at the car rental counter. At $450/night one would expect a bit more luxury.
Also, if you don't get the all inclusive package, do not eat onsite! We paid $75 USD for club soda, 6 wings ($36 USD), pasta and french fries! Needless to say we did not eat there again:-)