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Best customer service!
Avaliou em 19 de Outubro de 2021
My family stayed at Staybridge last week for 7 days. We were greeted upon arrival by friendly and smiling staff. Our room was clean, spacious, and more than we expected. The pool facilities and other amenities were perfect for my two daughters to play and get out some energy. However, the best part of our stay was the extremely kind and helpful staff. I was shocked at the excellent customer service simply because I feel it is rare these days to find people actually executing over the top customer service. Marcel at the front desk displayed all the qualities of an excellent general manager. He took time to smile and say hello with every interaction. He also took the time to look up a business for me finding out all the details I needed to take care of an issue our family was having. Curtis is a young man that works multiple positions. When I realized I had forgotten a lighter to light my daughter's birthday candles, he took an extra 15 minutes searching the hotel to find one for me. Steve in the custodial department was knowledgeable and friendly, smiling with each interaction. And Tiqueala serves breakfast in the mornings. Each day she knew what my daughters were going to ask for and she had it ready promptly. One day when they were out of our favorite item, she took extra time to go to the back and dig up some more! Again, I can not say enough about this wonderful staff here. They made our stay comfortable and pleasurable. The little things and small actions add up to overall great experiences. I highly recommend this hotel.
Friendly and Super Clean
Avaliou em 18 de Outubro de 2021
This place is a true haven of friendliness and comfort. During my 9-night stay, the staff and guests seemed almost like family. At breakfast, Samantha, Tiqueala, and Curtis made a point of calling guests by name and even recalling what they liked from the menu. Lounge areas were bright and clean. I appreciated the laundry facilities! Marcel and Amir were kind enough to print documents for me and were just all-around-good-folks. My room was clean, the bed was super comfy, and the kitchen amenities were just right. Situated right off I-75 was perfect.
Stay in Gainesville
Avaliou em 18 de Outubro de 2021
Everything is wonderful! It’s super clean, the beds are great! I can’t say enough about all of the staff. They are friendly, knowledgeable, and helpful. Samantha and Tiquela at breakfast were fast, efficient, and so funny to talk to. Thank you for everything!
Great staff and service... Home away from home
Avaliou em 17 de Outubro de 2021
I travel for a living. So I go too hotels every week. The staff at this hotel were friendly and helpful.
They serve a hot breakfast in the morning. Samantha and Tiqueala were both friendly and attentive with breakfast. It made a world of difference after working overnight to see smiling faces that were always happy to accommodate the guests for breakfast. The rooms were like home away from home ... very spacious with full kitchens and big comfortable beds. It has a beautiful pool with waterfalls, a jacuzzi, grills in case you wanted to grill, gazebos, and lots of areas for gathering and relaxing. It also has a workout room and laundry room.I would highly recommend anyone who is traveling through Gainesville needing a hotel to stop at the Staybridge Suites . All the staff are very friendly and want to make your stay the best it can be thank you for all y'all do for someone who travels so much it's nice to be appreciated and shown that the guests matter ❣️❣️❣️👍😉👍
Avaliou em 13 de Outubro de 2021
I have had to stay here for several weeks on business….. the breakfast is alway pretty good, fresh, and hot, but the attendants, Samantha and Tiqueala are absolutely the best…. I watch them out smiles on everyone’s face, I see them with prepared gifts for children celebrating a birthday, they ask about your family and offer well wishes to them…. With sincerity…… I’ve seen them take time to even visit with someone in a FaceTime video…. The love for their job is evident everyday…… and as I am sure they don’t make a lot of money, they certainly are rewarded in the joy they give….. if the Staybridge management were smart, they would come meet these two people and make them the model of all their locations! Also they keep the pace very clean and tidy