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Budget motel on Route 66
Avaliou em 25 de Novembro de 2019
The motel has free parking. When I arrived, there was a sign on the lobby door advising to go to the motel next door to get my room key. The check in was handled very quickly by the other motel's desk staff. When I got to my room, I was disappointed in the layout. Also, there were no drinking cups of any kind in the room. Of course, a wake up call was out of the question because there was no way to request one. On the plus side, it was quiet and I did get a good night's sleep. My checkout went without any problems.
This hotel is a disgrace! Do not stay here!
Avaliou em 9 de Agosto de 2019
One of the most disgusting hotels I've ever stayed in. The lobby was very hot and just beat up looking. The pool was disgusting. The room was horrid. The entire carpet was filthy and covered in nasty stains. The walls were full of stains, cracks and holes. I'm not understanding the good reviews I saw on Orbitz when I booked. The air conditioner didn't work well either, so the room stayed pretty hot all night. The bed was uncomfortable and somehow so shaky and wobbly that whenever my niece moved it almost bounced me off. The toilet kept running. The ceiling creeked bad when anyone on the second floor walked. Orbitz listed this place as having a gym, which they don't, but that's just as well because I can only imagine what it would have looked like. All I really want in a hotel is to not feel like I'm staying in a filthy crack house. We woke up early to leave because we just wanted out of there. The lady working the front desk when we checked in wasn't particularly friendly. And the lady working when we checked out was pretty miserable. This motel is a disgrace. It needs to be burned down.
Won’t stay here again, very poorly maintained
Avaliou em 27 de Agosto de 2018
I travel through Gallup several times each year and won’t stay here again despite the low room rates. It’s hard to look past the many maintenance bandaids and bad service.
Attached are a few pics from my room.
As you walk in, half the lights were burned out. There was a loud ‘drip drip drip’ noise coming from under the sink after using it, which I found to be a trash can wedged under the pipe to catch the leaking water. The shower fixtures were missing and/or rusted, and caulk was missing. The toilet handle was also broken so you had to jiggle the handle to stop.
I understand this is a cheap hotel, and those were unhandy but not showstopper items.
The showstoppers came when I discovered there wasn’t enough water pressure in my room to take a shower! After I put my clothes back on and finally found the man who was supposed to be at the desk, he informed me he would need to turn the garden hose off and then the pressure would be ok!
Nothing even close to an apology, and he acted like I had inconvenienced HIM because I wanted to use my shower...wow.
I dealt with this man Arvyn(?) several times, and each time it was like pulling teeth to get his help. Watching him slowly hunt and peck one letter/finger at a time on the computer when checking in was so frustratingly painful. He clearly didn’t care if I had issues or how my stay went, and he clearly isn’t happy to be working there.
For me the final straw came with the room towels. Two of these towels were very dingy gray, and unlike the others smelled very heavily of Febreeze - you know the smell if you’ve ever been around it. Based on the fact that the hotel is clearly cutting upkeep corners everywhere you look, I couldn’t feel comfortable using those towels, and leave you to draw your own conclusions about what’s going on if you stay here.
Hate to write a review this bad but it’s clearly warranted here. Lesson learned, I’ll gladly spend a couple dollars more next time in Gallup for a clean room and working shower.
Avaliou em 17 de Junho de 2018
This place had a used towel still in the room. With stained carpet. But the beds were comfortable an clean. Not enough breakfast choices either. Other then that it was ok staying the night besides the train noise.
Avaliou em 12 de Abril de 2018
My room was very nice and clean. The bedding was very clean and neat. The location was just right. Not a whole lot of choices for breakfast, but it was okay. The only thing that I was disturbed about was that the top safety latch on the door was broken and I had a hard time locking the deadbolt lock. Other than that, it was a nice place.