Avaliação dos hóspedes
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The worst hotel ever
Avaliou em 29 de Maio de 2021
My husband and I were traveling through Memphis on a busy weekend and this is the only hotel we could find to stay at. These so-called receptionist at the front desk was rude and uninviting. She didn’t acknowledge me for a couple of minutes . She clearly did not want to do this job. When I asked for a ground floor room she just said “I know”.
The room was tiny and old. The floor tiles are coming up. The tub was patched and unsightly.
Worse yet.. the internet is slow and doesn’t support streaming Netflix and other apps.
Just say no.
Avaliou em 6 de Dezembro de 2020
We checked in on Sunday night for an early appointment with West Cancer Center on Monday morning. The location was convenient, only about three blocks away.
There were no automatic doors from the parking deck into the motel which made it difficult to enter with the luggage cart. Check in was simple and without incident.
Room was okay, heater sounded like a can of rocks. Television would not work till manager fixed it in the morning, Wake up call worked fine. Breakfast was nearly zero, a wrapped mini cinnamon role, wrapped mini muffin, yogurt, watered down orange juice, make your own waffles, no eggs, bacon, sausage, biscuits.
Manager was nice. Crew was mopping floors at prime check out time.
Received a 30 minute extension on check out without an issue.
Nice overnight stay
Avaliou em 12 de Janeiro de 2020
Quality Inn & Suites of Germantown is a nice place to stay for a night or two in Germantown, TN. The staff is very nice and the amenities are adequate. Breakfast is supplied every morning even if a little limited. The indoor pool and fitness center are satisfactory. I do suggest asking for a room on the top floor and on the backside of the hotel away from Wolf River Boulevard to cut down on noise.
Clean room but very warm...and no way to cool down the room temperature.
Avaliou em 30 de Dezembro de 2019
First, the good - the room was very clean. Now, the frustrating - the room was very warm with no apparent way to lower the temperature. I tried several adjustments to the thermostat controls with no success cooling down the room temperature. My co-worker has a similar issue in his room and ended up having to prop open the room door to get some relief. The breakfast was also rather sad. The hot water for the instant oatmeal was lukewarm, so that did not work well. After this, I abandoned hope of a good breakfast at the hotel and went to a nearby fast food restaurant to get breakfast.
Avaliou em 11 de Dezembro de 2019
My wife and I stayed for three night. The front desk staff to housekeeping were all extremely friendly. I will agree with some other reviews, that it needs an update. On the other hand this is not the Hilton, If you are expecting the Hilton then you should stay at one. For the money, we enjoyed the Quality Inn. It's close to stores, restaurants and many sites Memphis has to offer. The hotel breakfast was very good. The hotel also has an indoor pool. We didn't have a chance to use it but it was spotless.