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Avaliou em 5 de Janeiro de 2014
Excelente hotel , bem administrado por uma familia de imigrantes, muito simpaticos e hospitaleiros , inclui cafe da manhã , coisa rara nos EUA . Bem perto da I35 , com acesso a varias saidas da estrada! Otima experiencia a bons preços. Foi uma viagem de negocios , mas me senti em casa! Ahh , tem academia e piscina, legal né!
Avaliou em 18 de Outubro de 2021
You can’t, I won’t be staying at this one ever again. The room I booked was non smoking. However, the room had an overwhelming smell of smoke. I reported this to the front desk and the best they could do was offer to deodorize or refund me. The only problem with this was that all of the other places I would stay at were full. I complained and begged him to switch me rooms and despite him telling me they were full and couldn’t he did 30 mins later to an room that had been closed for maintenance repairs. I went to check this room for smoke and the room was fine but the whole hallway wreaked off marijuana. The reviews are bogus this is a catfish hotel!!! Great if you are a smoker obviously not great if you aren’t one and have a 2 month old baby. Never again!
Great hotel for price, clean, friendly staff, good breakfast
Avaliou em 21 de Setembro de 2021
Excellent hotel for the price! It smelled fresh at entry, friendly staff, rooms were clean & everything in the room worked. Ice machines worked too and the breakfast was good with a nice variety of food.
Great hotel in the Harker Heights / Ft. Hood / Killeen area!
Avaliou em 14 de Setembro de 2021
We took a recent road trip around Texas and fortunately decided to spend several days at the Best Western in Harker Heights. The hotel is super conveniently located near, grocery stores, shopping centers, a movie theater, restaurants, fun family activities, near Ft. Hood, close to but not next to the highway, yet away from all the craziness and lack of tranquility that one might experience in Killeen. The hotel rooms and common areas are clean, well maintained and attractive. Most importantly, the hotel is run and administered by a great, professional and helpful staff... particularly a gentleman by the name of Rene. When one thinks about customer service, this man personifies the term. He was beyond professional, helpful and courteous... this hotel staff member actually took great pride in providing outstanding service to his guests, he was proud to provide excellent service to the military community and the community in general. One thing that I found particularly amazing and impressive is that this staff member... because of experience he had gained through serving customers... had accumulated an assortment of various seemingly random items which he kept behind the counter, such as tape, plastic forks and many other things which customers sometimes needed but could not conveniently obtain at times, but he was a step ahead of customer's needs by keeping a lot of these random, handy items just in case guests needed them. I found his attitude towards providing outstanding customer service to be exemplary. During our stay our TV set malfunctioned and it was painlessly and quickly replaced. We cannot say enough about the positive experience we had while staying at the Best Western in Harker Heights and we look forward to staying there again. We really want to thank the staff, especially Rene for our fantastic stay. We highly recommend this hotel to anyone planning a stay in and around Fort Hood... it is perhaps the best customer service oriented hotel in the area!
Best Kept Secret in Harker Heights TX
Avaliou em 17 de Agosto de 2021
This is an exceptional clean place to stay. They offer many amenities that are priceless in your travels in this day and time. I enjoy the peace that I have when staying at this Best Western. Your family will enjoy staying here.