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Avaliou em 8 de Agosto de 2021
Older property. No pool. Restraint was closed when I was there, as was bar. Beer and wine for sale in pantry. Whole foods is close. Can't walk to anything, except exercise path. Staff was very nice. Multiple Courtyards in a very small area, be sure cab/GPS is for this one. Very close to Dulles.
Charged Twice for Same Room, Still Not Refunded
Avaliou em 30 de Julho de 2021
I stayed at this hotel July 17-19. I prepaid through Priceline. When I arrived, the front desk clerk was very frazzled and spent quite a while frantically typing something out on the computer. She finally asked me to swipe my card after nearly ten minutes of waiting. I did and went on my way. Well, I noticed an additional $144 charge on my card a few days later. I didn't think much because hotels often put an additional hold on for incidentals. However, it was never removed. I called on July 26 and the person I spoke to confirmed that I was incorrectly charged twice but offered no apology. I was asked to leave my name and phone number and would be contacted by a manager or someone who was authorized to remove the charge. Well, I am still waiting. I will now be forced to dispute the charge with my credit card, which is something I have never had to do before and I am not at all hopeful that I will be able to get my money back.
With that said, the hotel itself is quite nice. It is in a decent location, not too far from the hustle and bustle of NoVa, but still nice and quiet. I was surprised to find that my room included a balcony, though it did not have patio furniture. The room itself was comfortable and I rarely heard any of the other guests coming and going. My son enjoyed the workout room but was disappointed that there was no pool, despite what older posts on social media lead us to believe. Overall, it was a nice stay. Too bad it was tainted by terrible customer service.
Very Nice Hotel and Conveniently Located
Avaliou em 9 de Julho de 2021
Courtyard Dulles Airport Herndon/Reston by Marriott is located at 533 Herndon Parkway, Herndon, close Washington Dulles International Airport. Nice hotel. Lobby was very inviting and large with a small restaurant and various seating areas, and public areas were very nice and well maintained. My room was good, bed very comfortable, sofa at one end of the room and a small balcony. They have free parking and also offer an airport shuttle. About a 10 minute drive to both Reston and Herndon Town Square were there are many restaurants and shopping. Would definitely stay again.
Hotel nicely renovated. A pleasant stay overall.
Avaliou em 25 de Março de 2021
I've stayed at this hotel before, but this is the first time I've stayed here since the hotel and the rooms were renovated. And they did a very nice job in renovating the rooms. The decor and furnishings of the room are a marked step up from prior to the renovations. The room was immaculately clean, with comfortable bedding and convenient room layout. I'm pleased that they added bedside USB ports. The room I was in had a stand up shower in the bathroom, which is what I prefer. Due to the pandemic and social distancing requirements, the Bistro was closed. If one desires food and beverage at this hotel, they have some offerings in the market near the front desk. This hotel is also in a quiet area, yet is not too far from restaurants and shopping establishments. And unlike some other hotels nearby, you don't have to worry about noise from commercial jets landing or taking off from IAD.
The newly renovated rooms helped make my stay at this hotel a pleasant one. I look forward to additional stays here in the future.
Good Shower, Comfortable, Clean and good Wifi
Avaliou em 23 de Março de 2020
The staff at this property couldn't do enough for me, friendly , courteous and accommodating! The hotel was clean, the room was comfortable, the wifi was good. This was an OLD Sheraton that was COMPLETELY renovated. Good choice!