Avaliação dos hóspedes
Pontuação dos viajantes
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Viagem a sós
Viagem com amigos
Resumo das pontuações
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Not a place for us to stay
Avaliou em 3 de Agosto de 2020
We selected this hotel because of it's location. And it looked nice on the outside. The desk clerk was a little short with us, but we could handle that. But we found mold on the ceiling above the shower and hair in our bed. Even though we'd prepaid for the room, we left because we could not stand being there. So we left about 15 minutes after we'd checked in. And get this, they charged us another $7, I guess to remake the bed after we'd pulled the sheets back. Don't stay here
Poor Service, Awful Rooms
Avaliou em 18 de Janeiro de 2020
Summary: This hotel is fine if you need a place to rest your head and don't mind filthy rooms, unwashed towels, and no desk service. I highly recommend going somewhere else if you have the money. Read on for details.
The man who checked me in clearly didn't care to help me, but to be done with me. When I got back to the room, it was dismal: the room stank of mold, the couch was covered in large stains, the tile floor (no carpet) was broken through in one spot in the floor and ready to break through in other spots, and the towels in the bathroom had wads of hair stuck to them... I usually don't care about having a clean room, but this was a level of filth that was completely unacceptable. To their credit, the bed sheets seemed washed, but I still cringed as I got into bed thinking of the state of the bathroom towels.
I sat down to eat a VERY unhealthy breakfast in the morning (the only options that weren't doused in sugar were bananas and a large bowl of boiled eggs). Further, when I asked when the shuttle left for the hospital, I was told it was already gone and that the next one would leave too late for me. This man knew exactly when I needed to be to the hospital, as I had told him that morning, and knew that I needed to catch the shuttle to get there, but took no thought to inform me that the shuttle was departing.
All in all, the service here was VERY poor, and the rooms were awful. I will gladly spend an additional $30 next time to go somewhere where they are making an effort.
Good customer service
Avaliou em 13 de Junho de 2019
I stayed here one night for a MD Anderson visit. The rooms are a little shabby,and the ac didn’t seem to be working too well but beds were clean and customer service was very good. They offer a shuttle service to the hospital which was very handy, saved driving and finding parking there. So the location is good for medical needs and very roomy, if someone needs kitchen, it’s all there. The price is low so don’t expect the ritz.
Beware Of This Hotel
Avaliou em 12 de Maio de 2019
Beware this hotel is horrible. It had a foul horrible smell. After just staying there 1 night, I’m on my third time washing my clothes and can’t get the smell out. The following were additional problems that we had with room 115: TV wasn’t working properly, we had no towels, the washcloths were dirty, shampoo half used, dirty floors, looked like blood or something on ceiling above bed, office is closed and locked late at night and early in morning. We couldn’t shower. It was literally just a place to sleep. The room was very run down. I do NOT recommend this place. Definitely not worth the price they charged us - $85 a night plus tax and fees made it over a hundred dollars for the one night. Save your money and go somewhere else. I complained at checkout and front desk didn’t care.
It may be right for you.
Avaliou em 3 de Maio de 2019
We found our room clean and not smelly. Also, roomy. The only obvious sign of aging were black scars on the floor of the tub from somebody placing a metal object in there years ago. The neighborhood was delightful. The cereal and milk was delicious for breakfast, after I took a long jog through the neighborhood and down to braes Bayou. My wife was upset the entire weekend because the motel is clearly not the level of luxury she is accustomed to. However the motel helped me reach my goals for the weekend. You cannot beat the location. And a daytime check in made it more comfortable.