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Do not Stay Here
Avaliou em 23 de Outubro de 2020
I rarely write reviews but this hotel is pure trash. Arrived after 9pm to be greeted by two random kids at the front desk. Jonathan, the so called Manager came 10 minutes later to announce some rooms were not clean and he would have to go and check and see if one was available. First warning. The luggage cart did not work and I was there with a service dog and medical issues. Took me 30 minutes to check in. Sketchy drug activity outside. No quiet hours. The rooms did not look like the photos. Bathroom was dirty and had mold. Kitchen had no soap. Beds not clean. Hallways dirty and pretty sure a prostitution was occurring on my floor. Called Marriott the next day and moved to a new hotel. Jonathan lies and said I stayed both nights and refused a refund. Contacted his manager who was just as petty as Jonathan was. Informed her they both needed to be fired and the hotel shut down. Finally got my refund. Do not stay here. I have been in motels that were nicer. Jonathan is emotional and talks over you. Lied to corporate about my stay. If you want to love in someone else’s filth, this is the place for you.
Avaliou em 30 de Junho de 2020
We stayed for two nights June 26 and 27 of 2020. My son kept telling me, Mom this is not a $89.00 a night hotel more like a $20.00 a night Motel. He was not lying..they had major black and red stains all over the carpet. Then two T.Vs of the three were not working..I ended up fixing atleast one so we could watch in both rooms. Bedroom doors dont lock. Couch sinks in when you sit on it. There were at least three electric outlets now working, broken lamps and flickering lights, You would think because of Covid 19 they were actually doing a more intense cleaning..but no, the tub was dirty..their was a dirty pillow with makeup stains on it, the couch was not cleaned there was trash, candy wrappers and candy between the cushions and under the sofa bed when opened. The kitchen was missing soap to wash the dishes.We stayed in room 131 and in that building the door was not even working..you had to try all kind of ways with your fingers to try and open it after using your card to get in building. There is no quiet hours at all..you can hear people outside talking, arguing and yelling all through the night until like 3 a.m. Trash everywhere outside. The inside halls were hotter then outside. We stayed at this hotel like 5 years ago and it was a real nice stay, super clean. It needs a major renovation.
Infested, stay away
Avaliou em 19 de Junho de 2020
This place is crawling with ants, I came here in the early spring and it was bad. Just came back and they haven't bothered to fix it. Also there was a used needle with blood in it on my window. Infested with bugs AND drug users. Stay away.
NOT Family friendly
Avaliou em 14 de Junho de 2020
We stayed in a 2-bedroom suite and it was the perfect layout for our family of 6, and you can't beat the value. The staff was friendly, courteous, and very pleasant people.
We originally booked to stay at Town Place for 2 weeks but checked out early for several reasons. First, the room was in dire need of maintenance. While not affecting our stay, a light fixture was missing, air conditioning parts were falling off, and the plexiglass over one of the a/c units was broken. What did affect our stay in regard to maintenance was the broken dishwasher. When we used it, it gushed water. We immediately stopped the machine, and housekeeping came and cleaned up the water that had filled under the cabinet and the floor. It was clear that this was not the first time this had happened. The evidence was the flooring that was coming up, as well as the mold growing on the baseboard.
In addition to the maintenance issues, the room wreaked of smoke. It was a non-smoking room, but there was no escaping the smell of smoke. It had permeated everything.
The final straw, however, was that there was a homeless man living in the hallway for 2 days. When we told the front desk, they immediately took care of it. It’s extremely disconcerting that he not only entered the building but stayed there without anyone aware of it for such a long time.
This is really not a good place for families because of all that I said above and because of the people in the parking lot smoking and drinking.
We wrote Marriott, they said they would get back to us, and 2 weeks later, nothing.
Tired and Dirty
Avaliou em 26 de Maio de 2020
This was going to be a three night stay but we left after two nights. Not even sure where to start. Very dirty property lots of trash and tons of cigarette butts in the parking lot..the outside trash cans were never emptied the entire time we were there. Our room was clean but very very old and tired. Beds were old and way too soft, everything had a bad odor. The door from the parking lot to the hallway to the rooms had a door that if you let it go it slammed shut so loud and hard that I was afraid someone was going to lose a finger. And it kept us awake all night slamming. The hallway just inside this door had dirt and trash all over the floor that was never cleaned throughout our stay. I have never been so disappointed in a Marriott property in my life. It was just gross. Give this one a pass.