Avaliação dos hóspedes
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Hell hell hell - don't book the hotel. Unless you want holidays in hell.
Avaliou em 11 de Outubro de 2021
Hell hell hell
Simply don't book the hotel.
There are cracks in the walls and floor, the hotel is not in good shape. Mobiliar is worn out.
Mattress uncomfortable and the air condition loud as a lorry... If you want holidays in hell, this is the place to go... also, the bathroom was smelly and the glass I was supposed to use for tooth brushing was still wet and not clean. Unbelievable!
They promise a lot, but all promises turn out to be false. Or suddenly they tell you they are able to do it but would charge extra for it. In the correspondence bevor booking the hotel it was never mentioned that my kind request would cost anything. This is non acceptable behaviour and typical of what I have experienced so many times in Egypt. For the Egyptian Bazar OK, but for a hotel unacceptable.
I wish I could cancel the whole booking, but paid unfortunately in advance. So I have to stay in this unfortunate place. Wish me luck, I hope I will survive.
The Worst Experience Ever
Avaliou em 14 de Setembro de 2021
The Worst Experience Ever
1-The Food Quality is very poor and some of the food were rotten , food in not tasty at all , the dishes are not clean which made my stomach ache for the whole stay.
2-the furniture is very old , the whole place is not clean enough , every thing is worn out, even the bed smells bad.
3-the pool toilet is very dirty and there is no toilet on the beach.
4-there isn't enough space on the beach and the pool for the number of guests in the hotel.
5-some of the employees are very Rude , it makes me feel that there isnt any supervisor in this place
I don't recommend this place at all , this place deserve only 1 star not 4
* ⚠️ Hard Warning ⚠️ * Be Away from this Hotel *
Avaliou em 10 de Setembro de 2021
I have booked for 4 nights in AUG , me and my wife , ALL Inclusive, payment done in advance and confirmation received, I have spent over 3 days calling the hotel to make sure the booking well received and to double confirm, no even one single staff is able to give one useful information, they are Rude and impolite,
I have requested from the travel agency to check with the hotel or to cancel , they confirmed back that all OK and gave me a confirmation number from the hotel system
And it was in July ,
once arrived in AUG 26 to start my vacation, they ruddy received me & my wife and they ignore all the confirmations and payment proof on hand and asked strangly for more extra charges without giving any details and when I have asked the details for the extra they want . They simply kicked me out from the hotel and refused to accommodate me
I have called the travel agency and they couldn't find any solution with the hotel , and I had to find another hotel to me and my wife , awaiting the travel agency to accommodate,
it cost me painful hours ...calls and explanations then it end up in a 3 stars Hotel as got the room in last minute but the staff was generous and good helpful people's
In my experience with sunny days palma de mirette, caused me a lose of over 350USD , and damaged my vacation planning,
I have raised the issue to all involved agencies,
Mastercard for the payment .
Local authorities will be informed as well , to avoid such few persons destroy the Good Hurghada people reputation .
I will not let one cent/minutes Lost and damaged because of this Hotel , I will engage all necessary and possible action to recover my lose .
Very poor apartments!
Avaliou em 30 de Julho de 2021
Stayed for a week in the apartments. To any standards the apartments are not maintained well.
Furniture is old and shabby which is not a big issue, but cleanliness is utterly disappointing.
When we arrived our apartment wasn’t cleaned well. A lot of stuff was just out right dirty. The fire pit to cook on had spilled and burnt food on it. Not even made an effort to clean. I did it myself and had a nice clean fire after 10mins.
The AC intake vents were completely full of dust showing they are not cleaned regularly.
Floors are all around sticky with stains.
We stayed here now once but it will never happen again.
This place was established mid 90s and it feels. You would expect management to take care of the place and maintain it in good proper standard but it does not happen. To be fair the gardens all around like nice and well kept. Honestly if your gardens look better then the place your guest stay you have to rethink stuff a bit!
Avaliou em 22 de Julho de 2021
very bad staff and not cooperative.
food menu and quality is very poor ..
beach is filled with food and rubbish.
rooms furniture is very old and need renovation...
air conditioning needs maintenance ..
house keeping are very lazy ...
my room need maintenance and when i asked from reception... send me technician after 3 days