Avaliação dos hóspedes
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Avaliou em 26 de Março de 2019
Espaço muito agradável, com detalhes super giros. Um pouco barulhento já que o quarto está virado para uma rua muito movimentada. Vista para o rio e perto de vários restaurantes. Infelizmente não temos acesso ao edifício contíguo onde funciona um clube para sócios.
Great location so so service
Avaliou em 16 de Outubro de 2021
Great room with all possible amenities thought of - and a fantastic location. Unfortunately for the price and “exclusivity” the brand promotes the service was inattentive - waiters in the breakfast and bar area had to be asked repeatedly for drinks, to be able to order and the bill which given that they are charging London prices was inexcusable. I’d recommend retraining staff.
Great house, great location
Avaliou em 26 de Setembro de 2021
Soho House did a great job with this location. The rooms are beautiful (stayed in medium room, corner) and the staff is gracious and helpful. The food at the cafe for breakfast is excellent and they have a really lovely front garden that you can lounge in (with lights at night). The club itself is in the old American consultant (before then it was a private residence) and is beautiful. Both the club and the hotel have rooftop decks. Had drinks at both, you should do the same. View is quite nice.
Location for exploring Istanbul is perfect, great neighborhood with lots of good restaurants within walking distance (Aheste, Neolokal). Good access to metro. In a neighborhood that has everything and you can still walk across the galata bridge to the old city/attractions without being in the middle of the super touristy area.
Felt very exclusive, would definitely stay again. Thank you soho house Istanbul staff for making our few days in Istanbul even better than expected.
Good if you fancy a boutique experience…
Avaliou em 19 de Julho de 2021
In all fairness this would probably be 3.5* but fair to round up on this occasion for the pleasant service I got throughout from the staff both in reservations and reception. The positives are the location, the small cozy feel like a boutique, and the beautiful garden, there is also a nice sized gym. The pool and rooftop are currently closed, they allow you access to rooftop of members only club Soho House next door. On the negative side I struggled a bit with room noise (every time an adjacent room shut its doors made a loud thud), sometimes there were sounds of drilling. But overall if you fancy a change from huge grand Istanbul hotels and want the young boutique vibe this should be enjoyable. (P.S. My note to management would suggest adding female staff to front desk would add a gentle touch as we must have met 10 male front desk staff and no females!).
British Soho House in a Turkish Climate
Avaliou em 13 de Fevereiro de 2021
Visited during the CV19 epidemic. A hard time for everybody. First time. Visited the Farm in England for a private event before many years ago. Very special indeed. Most facilities closed here, but service and precautions were all very good. Stayed inside the hotel for three days and lost some local currency. Never leave anything outside the safe in the rooms. Its not like the UK establishments. Unfortunately, most staff have poor English language. If this were not a British institution I would not be complaining. This is Turkey and it is right to maintain the beauty of culture and language. However, one pays for a flawless expereince as a haphazardly confused and ignorant Brit in another country. The people working there are all very nice and doing their best. But staying in a Soho House, one expects an IELTS English language qualification of at least 8, even for gym attendants and bar staff. Maybe they don't get many Brits going there. Or don't have the budget to hire this way in Turkey. I dont know the country in the slightest. This is just a 'fresh eyes' view. This establishment is not promising for the Soho brand anyway. Maybe UK management are focussing on other things. But it is such a shame becasue the maintenance and design of this historic place is so good. Everything client-facing is maintained beautifully interior and exterior. All staff look to be local so this place is supporting local industry which is always a good thing. I wish the place and the kind people there good luck.
High level management please consider this review when looking at your annual reports, total available market, brand quality, franchising stipulations etc... It is worth maintaining your excellent track record.