**Localização Do Estabelecimento**.Com uma estadia Embassy Suites Kansas City - Plaza, ficará numa localização central em Kansas City, a 5 minutos de carro de Uptown Theater e de Nelson- Atkins Museum of Art. Este hotel está a 3,9 km (2,4 mi) de Crown Center e a 4,2 km (2,6 mi) de Union Station. As distâncias são apresentadas à 0,1 milha e ao quilómetro mais próximo. .Riot Room - 0,5 km/0,3 mi Kemper Museum of Contemporary Art - 0,6 km/0,4 mi Kansas City Art Institute - 0,6 km/0,4 mi Mill Creek Park - 0,9 km/0,5 mi Nelson-Atkins Museum of Art - 1 km/0,6 mi Southmoreland Park - 1,1 km/0,7 mi 39th Street West \- 1,2 km/0,8 mi Uptown Theater - 1,4 km/0,9 mi Loose Park - 2 km/1,2 mi Anita B. Gorman Conservation Discovery Center - 2,2 km/1,3 mi Battle of Westport - 2,2 km/1,4 mi University of Kansas Medical Center - 2,3 km/1,4 mi National Museum of Toys and Miniatures - 2,4 km/1,5 mi University of Missouri-Kansas City - 2,7 km/1,7 mi The Money Museum - 3,3 km/2,1 mi .O aeroporto preferencial para Embassy Suites Kansas City - Plaza é o de Kansas City, Missouri (MCI- AeropoMissourinternacional de Kansas City) - 36,5 km/22,7 mi. **Quartos**.Sinta-se em casa num dos 266 quartos, com um frigorífico e um televisor de ecrã plano. As propostas de entretenimento para o seu serão incluem uma seleção de canais por cabo e uma consola de videojogos. Os quartos têm internet com e sem fios grátis, para ficar sempre contactável. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene exclusivos e secadores de cabelo. As comodidades incluem ainda um cofre-forte e uma mesa de escritório. A limpeza dos quartos é efetuada diária.**Refeições**.Aproveite para fazer novos contactos na receção grátis organizada pelo hotel. Peça o seu cocktail favorito no bar/lounge. Durante a sua estadia, terá direito a pequeno-almoço grátis, servido durante a semana entre as 6:00 e as 9:00 e aos fins de semana entre as 7:00 e as 10:00.**Negócios, Outras Comodidades**.As principais comodidades incluem acesso à internet com fios (sobretaxa), um business center e registo de entrada rápido. Há estacionamento no local.
Disappointing
We really like staying at Embassy Suites because of the extra room for our family and because they are always nice! Well, not this one! The hotel was very old and in desperate need of repair and updating. The skylights in the pool area were leaking into the pool, the old TV in our room didn’t work, and our shower had no water pressure- was literally just a drip. I understand there were Covid restrictions, but happy hour could have been “to go” rather than the bar completely closed. Breakfast should have also been a cooked breakfast “to go” rather than a sack with a prepackaged muffin. Really? I have stayed at Hampton Inns during COVID that have served cooked breakfasts to go. People expect the cocktail hour and breakfast when they stay at Embassy Suites. Very poor management here. We definitely will not return here.
Very Disappointed
Taking into account that there are COVID-19 restrictions, we were still very disappointed. The hotel prices seemed high considering that the amenities we enjoy at Embassy Suites were not available, like the cooked-to-order breakfast and Happy Hour. Ice machines were closed with a sign at the front desk that you could BUY ice. Self-parking is $18/night. The room furnishings were in need of repair. The straight chair in the living room felt like it was about to fall apart; the desk chair tilted forward and is uncomfortable; one of the bedside lamps is broken; the hairdryer didn't work; and the water pressure in the shower was VERY low. We stayed here because of the convenience to St Luke's Hospital. This was our first of several trips up here, but we won't stay at this Embassy Suites again.
Would recommend to my worst enemy! Disgusting
My family stayed the weekend and from the carpet to smoke smell to sink to bathtub to dirty sheets, leftovers in drawers and coffee pot, worn sheets on pull out sofa, stinky pillows, food stains on wall and carpet in living room, you name it we had the bad experience. The price was comparable to great hotels in the surrounding area and we had stayed at the Embassy Suites 7 years ago when it was at least decent so tried again. Never again! The breakfast was filth and slop. They had little service help to refill and keep things clean. It just turned my stomach and believe me there were plenty of people "chowing" down on all you can eat like savages. The front desk staff could careless if you were there or not. I asked for a manager but the front desk clerk told me she wasn't around???? I left a message for GM, Levi Siedensticker with no call back. I did not expect one. He has run the place down to the lowest of hotel standards. Hilton should be embarrassed to have their name associated with this hotel. This is about as much time I would waste on this hotel experience and the only time I have ever written a review.
Worst hotel I've ever stayed in
We booked this hotel for a night so we can take are children to Lego Land over the weekend. My daughter pulled out the pull out couch because she wanted to sleep on it. When she pulled it out there were stains on the mattress, a dirty sheet balled up and crumbs along with an empty chip bag. There was blood on the bathroom wall behind the toilet and on the shower curtain. The couch was filthy along with the floor. The fridge had dirt and stains from a drink in it. The worst of it all there was a pair of bloody panties in the closet. We did get a refund!! Worst hotel ever!
Staff was ok, accommodations poor
While the desk staff was not rude, they definitely were not accommodating nor apologetic for their shortcomings. No breakfast as the website still states, but that was fine. They had a grab -n go breakfast that they did not tell us about. Housekeeping never came to clean our room. When we came back late afternoon and told them about it around 4 pm, they agreed they would take care if it while we were out to dinner. We come back around 7 and still nothing. When I asked this time, the same person hands me some towels and trash bags and says they can’t come in the room while you’re there. You can put your old towels and trash outside in the hall. The room smelled wet and mildewy also. Will never stay again!