Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Avaliou em 7 de Junho de 2016
Contra: Não tem espelho de maquiagem, não tem cofre, tomada só funcionava de um dos lados da cama, tinha lampada queimada. Roupão de banho só havia 1, se o quarto é para casal deveria haver 2. Sem ajudante para malas. Seria elegante colocar chocolates e nuts no frigobar
Prós: Localização ótima, hotel tipo business, simples e prático. Ducha com chuveirinho, boa pressão e vazão, ótimo escoamento de água no box que é de vidro, toalhas extras. Frigobar vazio, mas com máquina de bebidas no andar. Não tem abertura de cama, seria muito bom se tivesse e colocasse água. Estacionamento CAD 18 e voce mesmo estaciona e leva as chaves.
Great location but not the cleanest
Avaliou em 2 de Outubro de 2021
The location of the hotel great, service pretty good. However, the entrance of the hotel is very odd . The rooms are beautiful but not very clean. The carpet in our room was very dirty and also you can see the bathroom door is not routinely cleaned.
Avaliou em 28 de Setembro de 2021
When I read a review and the writer says “friendly staff “ I’m immediately on alert for problems.
I booked a night at the Delta to break up a Toronto to Quebec trip. None of the hotels in the city looked like they would be anything better than a place to sleep so I picked what appeared to be the best of an ordinary lot and also because there was a dining room and charging facilities for my EV.
Except for the staff members that I met, all of whom were friendly and did their best to make our stay pleasant, everything else was underwhelming.
The entrance to the hotel is in the parking garage which seemed to be undergoing repairs. Not a lot of welcoming ambience. Check in went smoothly until I asked about charging my car. “Of course but we have a guest whose car has finished charging and we can’t find him. We don’t ask for keys and the car won’t release the cable without the key.” Four hours later the owner turned up. This is not the end of the world but indicates, to me, poor management of a service that was one of my reasons for choosing the Delta hotel.
Reason number two, the dining room, proved to be even more disappointing. Everything we ordered, from the bread service to the main course to coffee was simply awful. Again an indication of poor management. If you offer what appears to be a high quality service it shouldn’t leave me whining about dreadful food.
The room was as ordinary as any lower priced competitor.
All of this made some how worse by the fact that the location, on a pier with harbour and lake views, could be home to a stunning hotel.
Great location but a few quirks...
Avaliou em 26 de Setembro de 2021
Hotel really well situated, a few minutes walk from all main attractions in beautiful Kingston. Staff do their best to explain and assist. Rooms are clean with major amenities, but the lack of bathrobes and safe is inexcusable from our view. Moreover, there is something missing in the ''industrial'' type building harboring this hotel... a soul, a spirit, ambiance. The common areas need something that we just can't put our finger on...
Poor Qualtity Room
Avaliou em 23 de Setembro de 2021
On October 21st/21 we checked into a second floor deluxe king room. Getting off the elevator there were dirty dishes on the hallway floor and they were still there after dinner, someone had to have walked by them while dropping extra towels off for our room. The room was long narrow and dark, that was fine just turn on the lights and open the curtain. That was done we saw the wallpaper was peeling off the wall by the window, the carpet was worn and stained plus there was a hole in the wall in the washroom. There were only two threadbare towels for us but two more came after we asked the front desk for more. Parking was restricted due to construction and they charged $25 for your vehicle to be covered in concrete dust.
The bed and sheets were the dreaded "fine". When we got up to make morning coffee there was only one packet of coffee another slip by housekeeping
I expected more from a $400 priced one night stay. I have stayed in Marriott hotels before and they have always been much better than what we were in.
Basic standards not met,