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Avaliou em 2 de Agosto de 2021
Let me start off by saying that this hotel was clean & for the most part we enjoyed our stay. However, there were a few issues. We arrived at 4PM, 1 hour after check-in time. Check in went fine and we headed up to our room. As we were walking down the hallway, I noticed there was a pile of bedding outside the door to our room. Upon arriving at the room, we found a housekeeper working quickly to clean the room. As I stood staring in the doorway, she asked if everything was ok. I said, I guess it wasn't as this was our room and we expected it to be clean when we arrived. As I went downstairs to talk with the lady at the front desk about this & try and get a different room that had already been cleaned, my wife stayed upstairs and talked with the housekeeper cleaning our room. She was told that the person that was supposed to clean our room had walked off the job without telling anybody and housekeeping was scrabbling to clean his rooms before guests arrived. When I went to the front desk, I was told that the hotel was completely booked and no other room would be available to us. We would just have to wait until our room was clean. I was asked to wait so that another guest that had just arrived could be checked in. While waiting I overheard another family who was dealing with the same situation demanding to speak to a manager and being told the manager was busy. Apparently the manager was upstairs cleaning rooms as well. I went ahead and went back to the room to find that the housekeeper was finishing up. We ended up staying and the rest of the stay went alright. The room was cleaned for the most part, but the coffee pot was left dirty in the sink and I did notice some soap residue on a shelf in the shower. There was also some liquid on the bottom of the toilet seat, but I believe (& hope) it was cleaner that had ran out of the seat hinges after cleaning. I understand the struggle to find people willing to work and I am grateful to the housekeeper that stayed over to clean our room even though she was trying to get home to her children. The only other thing that we were not thrilled about was the fact that their was a child (I assume an employees child or grandchild) in the kitchen area at breakfast the next morning & also a child behind the front desk (in the office area) when we checked out. I am not saying I would never stay at the hotel again, but I will definitely consider my options when returning to Lafayette.
New hotel with details that still need attention
Avaliou em 12 de Julho de 2021
This is a new Staybridge, still with a new smell. There are some punch list items that still need to be addressed though. For instance, the rubber baseboards weren't glued to the wall good and the cabinet doors catch and aren't smooth. The silverware holder was too big for the drawer, so it was just on the counter. These aren't huge, but they're details that need attention. More aggravating was that 2 of the 4 washing machines in the laundry room weren't working. That is a major perk to Staybridge, but it seems that the ones we've stayed at lately had half of their machines out of order. Breakfast was okay, considering what the "new normal" seems to be for that, but it was below what we had come to expect from Staybridge prior to the pandemic. The "pantry" was well stocked.
Another aggravating point was that the room was a 2 queen with sofa bed and was advertised as a 6 person room, but the sofa bed was a twin. The 2 queen beds also seemed smaller than a normal queen, but that may have just been perception. Finally there was tableware for 4, instead of 6 and only 2 bar stools to sit and eat at. I understand that many people may not need these extra place settings and seats, but that's one of the main reasons that our family of 6 likes to book a room at hotels like this, so we are more comfortable and can save on meals.
We will give it another shot for sure, but hope they get the kinks worked out quick.
With all of the minor issues, it was clean and comfortable.
Nice facility but so so maintenance and super noisy
Avaliou em 12 de Junho de 2021
Stayed one night during college visit, the hotel was fairly new, good sized room, nicely furnished, large and clean breakfast area, ok breakfast, similar to what we had experienced this at another StayBridge hotel this week.
When we check in, the front desk person was in lounge watching TV, after came to front desk, not much of greeting, and bit cold. The restroom near lobby was fairly dirty, probably not cleaned often. And the room facing highway was super noisy, likely due to poor materials and/or bad construction, so pick a room away from higheay
Pretty good, with some minor glitches
Avaliou em 30 de Outubro de 2019
We stayed here a few days for "Parents' Weekend" at Purdue. You know, that time when two-star hotels charge four-star rates because they can and other options are limited or non-existent.
Anyway, we were generally pleased with this relatively new hotel. The location is good -- it is among a group of low-to-mid-price hotels right off the freeway across from the Walmart-wanna-be. The staff was friendly and efficient. The breakfast was OK, and presented well, but nothing special. The rooms met our expectations for the most part. One nice plus was the complimentary laundry facilities, which we used to dry our sodden outerwear after walking about the campus, stadium, and surrounding area in the rain.
We noted a few issues. For example, the bathroom area tile looked like it was either installed poorly or not cleaned well. It looked stained and dirty. Also, our room faced the freeway, so, with apparently little sound-proofing, we had incessant road noise from the traffic outside. Further, we had reserved a King suite yet were given a 2-Queen suite, with no option to change. That was disappointing.
We may or may not stay here again next time we come to town.
Brand new hotel with friendly staff
Avaliou em 8 de Outubro de 2019
Great hotel to stay at while visiting Purdue for the weekend. The property is brand new (still had the now open signs up) and wasn't too far of a drive from campus. The staff was very friendly and helpful. I would stay here again if in the area.